Collections Officer
3 hours ago
Job Title: Collection Executive
Company: Elite Financial Services
Location: Indore
**Salary**: UPTO 20000 Rs
**Responsibilities**:
1. **Debt Collection**: Travel to customers' locations to collect outstanding debts in a professional and courteous manner.
2. **Communication**: Effectively communicate with customers to understand their financial situations and negotiate payment plans.
3. **Record Keeping**: Maintain accurate and up-to-date records of customer interactions, payments, and agreements.
4. **Compliance**: Ensure adherence to legal and ethical standards in debt collection practices.
5. **Customer Service**: Provide excellent customer service, addressing inquiries and concerns while upholding the company's reputation.
6. **Negotiation**: Skillfully negotiate payment terms and settlements to achieve optimal results for both the customer and the company.
7. **Reporting**: Generate regular reports on collection activities, progress, and challenges for management review.
8. **Incentive Programs**: Maximize earnings through collections incentives and petrol incentives for efficient travel.
Qualifications:
- Experience in debt collection or a related field.
- Strong negotiation and interpersonal skills.
- Knowledge of relevant laws and regulations governing debt collection.
- Excellent communication and problem-solving abilities.
- Ability to work independently and meet collection targets.
**Job Types**: Full-time, Permanent
**Benefits**:
- Commuter assistance
- Paid time off
Schedule:
- Day shift
- Fixed shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
Willingness to travel:
- 75% (preferred)
Work Location: In person
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