Sales Support Assistant

16 hours ago

Mumbai, Maharashtra, India Associate Allied Chemical Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,00,000 per year

This role requires a performance-driven, customer-centric individual with strong organizational skills and a proactive work ethic.

Key Responsibilities

1. Follow-Ups & Communication

  • Regularly follow up with customers for:
  • pending replies
  • pricing confirmations
  • sample feedback
  • documents/information required
  • Follow up internally with different teams (inventory, accounts, logistics, repacking) to ensure tasks are completed on time.
  • Maintain a daily follow-up list and ensure nothing falls through the cracks.

2. Pricing & Quotation Support

  • Assist in preparing basic quotation formats and pricing sheets (inputs will be given by the sales manager).
  • Send approved quotations to customers and track responses.
  • Keep a simple log of pricing given to customers and the status of each enquiry.

3. Coordination & Administration

  • Coordinate sample dispatches and maintain a sampling tracker.
  • Coordinate with logistics partners for delivery updates, PODs, and schedules.
  • Maintain records of customer conversations, follow-up dates, and pending actions.
  • Ensure all internal teams are updated on timelines and requirements.

4. Basic Documentation

  • Prepare simple commercial documents (quotation formats, sample labels, follow-up notes, etc.).
  • Organize customer data, contact lists, PO copies, and other files.
  • Assist the sales team with meeting preparation, notes, and scheduling.

Required Skills

  • Strong organizational skills
  • Good communication skills (email, phone, WhatsApp)
  • Ability to follow instructions clearly and coordinate across departments
  • Detail-oriented and dependable
  • Basic knowledge of Excel/Google Sheets (entry-level)
  • Positive attitude, willingness to learn, and ability to multitask

Location:

  • Mumbai, India (Mumbai Office)

Perks & Benefits

  • Employee Provident Fund (EPF)
  • Comprehensive health insurance for employee and immediate family
  • Competitive base salary + bonuses

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

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