Regional Manager
18 hours ago
Job Description
Role Description:
This is a full-time, on-site role for a Regional Manager, based in Chennai. The Regional Manager will oversee daily operations, manage staff, develop strategic plans, and ensure customer satisfaction within their region.
Client Coordination:
- Act as a point of contact for regional clients
- Ensure SLA adherence and high service quality
- Handle escalations and resolve service-related issues proactively
P&L Ownership:
- Monitor regional profitability and cost control
- Identify cost-saving opportunities in sourcing and routing
- Drive performance metrics across the team
Team Leadership:
- Lead and manage a team of operations executives, procurement officers, and field staff
- Train, mentor, and monitor performance
- Ensure alignment with VFRYTs core values and processes
Reporting & Strategy:
- Generate daily, weekly, and monthly MIS reports
- Provide market feedback, competitor insights, and process improvement suggestions
- Collaborate with tech/product teams for feature feedback
Experience Required:
8+ years in logistics/supply chain with minimum 3 years in a regional leadership role
Qualifications
- Experience in Logistics, Distribution, and Supply Chain Management
- Strong leadership, strategic planning, and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze performance metrics and implement process improvements
- Bachelors degree in Business Administration, Logistics, Supply Chain, or related field
- Proficiency in using advanced technological tools for supply chain management
- Strong vendor network in trucking/FTL industry
- Hands-on, problem-solving attitude with people and team management skills
- Familiarity with logistics software and basic data tools (Excel, CRM, etc.)
- Strong communication skills Hindi Speaking fluency is a plus
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