Senior Engineer, Customer Data Operations

Summary:

The Data Engineer is a key role within the Data + Insights team at Reuters. This individual will partner with the insights team to gather requirements and work across technology, finance, product, sales, and wider data teams to ensure seamless data ingestion, processing, and maintenance of existing and new datasets. The individual will play a central role in the team's delivery of actionable data-enabled insights that will empower Reuters to accelerate growth globally.

Responsibilities include leading Data Engineering projects to support accurate reporting and analyses for all areas of Reuters' business which include a single large customer, thousands of media clients, and several digital properties. This role supports all the back-end data flows and connections from multiple sources enabling the team to generate both enterprise level reporting as well as deep insights that enhance individual businesses and products. 

About the role:

• Build, maintain and optimize data modelling, including cloud data ingestion, outflow & enrichment workflows.

• Build and maintain data processing workflows feeding our analytics systems.

• Optimize data pipelines from various systems.

• Develop set processes such as user engagement, user segmentation, content usage analysis feeding our analytics systems.

• Facilitate reliable integrations with internal systems and third-party APIs.

• Provide continued development support for existing analytics applications and platforms.

• Spot anomalies and ensure clean data on all systems.

• Proficient in performance tuning of complex stored procedures.

• Research and develop statistical learning models for data analysis.

About you :

• Bachelor's degree in computer science or related field.

• Proficient in SQL and cloud database management, experience with Snowflake, SQL Server, dbt (dbt core), python.

• Working experience with AWS services like EC2, S3, Lambda

• 6+ years of Data Warehouse experience having demonstrated strength in data modelling and warehousing.

 Desired Skills/ Good to have:

• Experience in C#, ASP.Net

• Working experience in pyspark

• Knowledge of data visualization tools and frameworks like Tableau, Power BI.

• Working knowledge of sematic models, CI/CD, airflow.

• Writing efficient, reusable and scalable cod. Enhancing the functionalities of current software applications.

• Media industry experience.

• Strong interpersonal skills and the ability to communicate complex technology solutions to senior leadership, gain alignment, and drive progress.

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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