Service Delivery Manager
19 hours ago
JD - Introduction A results-driven Service Delivery Manager to lead end-to-end delivery of cloud, data & analytics and ETL programs. The role focuses on ensuring on-time, on-budget, high-quality delivery, driving client engagement, and managing distributed teams across Agile/Waterfall environments. Role: Service Delivery Manager Key responsibilities Own delivery of multiple projects/programs (scope, schedule, budget, risks, stakeholders). Manage cross-functional teams (onshore/offshore), resource planning and capacity management. Ensure quality and SLAs through robust QA, test automation and data testing practices. Drive cloud transformation and data platform deliveries (Azure, GCP, AWS, IICS). Coordinate release, CI/CD, environment and production support activities. Communicate status, risks and mitigation plans to stakeholders; publish metrics and closure reports. Lead continuous improvement: process, automation, tools and cost optimization. Participate in proposals, estimations and solution feasibility assessments. Required skills & experience 5+ years in Service Delivery / Delivery Manager roles; ~15–20 years in IT preferred. Strong experience in Data & Analytics, ETL and cloud migrations (Azure, AWS, GCP, Informatica Cloud/IICS). Hands-on understanding of data platforms: ADF, Databricks, BigQuery, Redshift, S3, GCS. Familiar with CI/CD and orchestration tools: Jenkins, Airflow, Redwood RMJ; test management tools (JIRA, qTest, HP ALM). Proven ability to manage QA, test automation and data validation practices. Domain exposure to Insurance (P&C), Supply Chain and ERP/Finance is a plus. Behavioral competencies Strong stakeholder management and client-facing skills. Excellent communication, leadership and team-building capabilities. Risk-focused, pragmatic decision-maker with a drive for measurable outcomes. Success metrics On-time delivery, adherence to budgets, SLA compliance, quality metrics (defect rates, test coverage) and client satisfaction.
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Customer Service
2 days ago
india Whiz Delivery Full timeWhiz Delivery is looking for a sharp, organized Customer Service & Dispatch Representative to join our growing delivery operations team. We are a fast-growing Canadian last-mile delivery company expanding our footprint across Southern Ontario, British Columbia, and Quebec. If you are a calm problem-solver who loves keeping things moving smoothly, we want you...
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Service Delivery Manager
2 weeks ago
india Chronos Consulting Full timeJob Description IT vacancy with Oil and Gas client in India – Service Delivery Manager The Service Delivery Manager will be responsible for the strategic oversight and management of IT infrastructure, operational support, and IT security across the organization. This pivotal role entails leading the consolidation of IT services and infrastructure,...
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Service Delivery Manager
1 week ago
india Chronos Consulting Full timeJob Description IT vacancy with Oil and Gas client in India – Service Delivery Manager The Service Delivery Manager will be responsible for the strategic oversight and management of IT infrastructure, operational support, and IT security across the organization. This pivotal role entails leading the consolidation of IT services and infrastructure,...
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Service Delivery Manager
4 weeks ago
India Hexaware Technologies Full timeJob Title Service Delivery Manager Location Bangalore to work from customer location Experience 18 - 20 years Job Summary We are looking for a seasoned Service Delivery Manager with extensive experience in IT delivery and program management The ideal candidate will have a strong background in Pharma Clinical Life Sciences domains leading large-scale...
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Service Delivery Manager
20 hours ago
India Hexaware Technologies Full time ₹ 15,00,000 - ₹ 20,00,000 per yearJD - Introduction A results-driven Service Delivery Manager to lead end-to-end delivery of cloud, data & analytics and ETL programs. The role focuses on ensuring on-time, on-budget, high-quality delivery, driving client engagement, and managing distributed teams across Agile/Waterfall environments. Role: Service Delivery Manager Key responsibilities Own...
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Service Delivery Manager/Service Manager
2 weeks ago
India 3Columns Full timeCompany Profile: 3Columns is a specialist cybersecurity firm delivering a wide range of services from Security Assurance, Security Governance, Professional services and Managed Services. Solutions include Managed Security Services, Offensive Security Services, Cyber Security Consulting, and professional services to assist customer deploy all the required...
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Service Delivery Manager
5 days ago
india 3Columns Full timeCompany Profile: 3Columns is a specialist cybersecurity firm delivering a wide range of services from Security Assurance, Security Governance, Professional services and Managed Services. Solutions include Managed Security Services, Offensive Security Services, Cyber Security Consulting, and professional services to assist customer deploy all the required...
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Service Delivery Manager
3 weeks ago
Coimbatore, India EPAM Systems Full timeJob Description We are seeking an experienced and motivated Service Delivery Manager to oversee the delivery of services to our customers, ensuring consistent alignment with their goals and expectations. This role involves managing performance metrics, driving operational excellence, and contributing to the continuous improvement of service management...
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Customer Service
2 days ago
India Whiz Delivery Full time € 3,00,000 - € 3,60,000Whiz Delivery is looking for a sharp, organized Customer Service & Dispatch Representative to join our growing delivery operations team. We are a fast-growing Canadian last-mile delivery company expanding our footprint across Southern Ontario, British Columbia, and Quebec. If you are a calm problem-solver who loves keeping things moving smoothly, we want...
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Service Delivery Manager
3 days ago
Noida, India Marsh McLennan Full timeJob Description As a VMO Service Delivery Manager is responsible for tracking and analyzing the delivery of services to ensure they align with the organization's value and strategic goals. They assess service performance, identify opportunities to maximize value, and support decision-making to optimize resource use and outcomes. The purpose is to drive...
