Quality Head

24 hours ago

Gurgaon, Haryana, India Tratec Engineers Pvt Ltd Full time ₹ 7,20,000 - ₹ 14,40,000 per year

Job Summary:

We are looking for a highly experienced and results-driven Head of Quality Assurance to lead the QA function across our manufacturing operations. The ideal candidate will bring 12 to 18 years of progressive experience in establishing, implementing, and improving quality systems and ensuring adherence to both internal and external quality standards. This leadership role demands strong expertise in quality systems, process audits, regulatory compliance, root cause analysis, and cross-functional collaboration to drive continuous improvement and customer satisfaction.

Key Responsibilities: Quality Strategy & Leadership:

  • Develop and implement a robust quality assurance strategy aligned with organizational goals.
  • Lead the entire QA/QC team, including lab testing, in-process quality checks, and final inspection processes.
  • Establish a quality culture across the organization through leadership, training, and awareness programs.

Quality Systems & Compliance:

  • Oversee ISO, IATF, GMP, HACCP, or other relevant certifications, ensuring full compliance and readiness for audits.
  • Ensure strict compliance with customer, industry, and regulatory quality standards.
  • Define and monitor SOPs, work instructions, and quality documentation across departments.

Process & Product Quality Assurance:

  • Monitor and control in-process quality and finished goods inspection to reduce defects and rework.
  • Manage non-conformity investigations, conduct root cause analyses (RCA) and drive corrective and preventive actions (CAPA).
  • Implement SPC, FMEA, 5 Whys, Pareto Analysis, and Six Sigma tools where applicable.

Supplier & Customer Quality Management:

  • Develop and implement supplier quality systems including audits, quality agreements, and incoming material inspections.
  • Collaborate with procurement and vendors for consistent quality of raw materials.
  • Handle customer complaints and audits, ensuring timely resolution and relationship management.

Data Analysis & Reporting:

  • Track and report key quality metrics: PPM, COPQ, DPU, DPMO, yield, etc.
  • Present quality performance reports to management with actionable insights and recommendations.
  • Use data to identify trends and implement preventive actions across processes.

Team Management & Development:

  • Lead, train, and mentor the quality team to ensure high performance and engagement.
  • Conduct regular training programs on quality tools, problem-solving, and quality awareness.
  • Support succession planning and development of internal talent pipelines.

Qualifications & Skills:

  • Education: Bachelor's degree in Engineering (Mechanical, Electrical, Chemical, etc.) or Science.
  • Experience: 12–18 years of hands-on experience in QA roles in the manufacturing sector with at least 5 years in a leadership capacity.
  • Tools & Systems: Proficient in ISO 9001, IATF 16949, SAP-QM, Minitab, or similar quality management software.
  • Skills:
  • Strong leadership, team-building, and decision-making capabilities.
  • Deep understanding of quality tools and statistical techniques.
  • Excellent communication and interpersonal skills.
  • Experience working with cross-functional teams (Production, R&D, Engineering, Procurement, etc.).

Job Types: Full-time, Permanent

Pay: From ₹60,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Work Location: In person

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