
Head of Quality
21 hours ago
Location:
Gurgaon, India
Level:
Sr. Manager
Role Overview
We are seeking a
strategic yet hands-on Head of Quality
for India operations. This role is for an experienced
apparel quality leader
who deeply understands the
Indian manufacturing landscape
,
global buyer expectations
, and the
complexities of multi-category production
. The role demands an expert who can combine
technical knowledge of fabrics, garment construction, and testing standards
with
practical, factory-floor problem-solving skills
.
You will be the
key guardian of quality
for all India-sourced products, ensuring they meet or exceed our customers' standards for workmanship, safety, and compliance. You will drive a culture of
quality excellence
,
supplier capability development
, and
data-led continuous improvement
.
Key Responsibilities
Quality Leadership & Strategy
- Develop and execute the India quality strategy aligned with global standards and brand requirements.
- Define and track KPIs for product quality, supplier performance, and right-first-time metrics.
End-to-End Quality Management
- Oversee quality from product development to shipment across multiple product categories.
- Ensure compliance with buyer specifications, international quality standards (AQL, ISO, ASTM, EN), and sustainability mandates.
Supplier Capability Development
- Audit, onboard, and upskill supplier factories on quality processes and defect prevention.
- Implement corrective and preventive action plans (CAPA) with measurable results.
Customer Engagement
- Act as the primary quality interface for global customers—leading reviews, sharing quality dashboards, and agreeing on improvement roadmaps.
Risk Management & Problem-Solving
- Identify quality risks early in the production cycle and implement preventive measures.
- Lead root cause analyses for critical issues and ensure permanent corrective actions.
Data-Driven Insights
- Analyse inspection, testing, and inline quality data to identify trends and improvement opportunities.
What We're Looking For
Education & Experience
- Bachelor's or Master's degree in Textiles, Apparel Technology, Quality Management, or related field.
- 12+ years
in apparel quality management, with
5+ years in a senior leadership role
. - Proven experience managing
multi-location quality teams
and working with
global fashion/lifestyle brands
.
Domain Expertise
- Deep understanding of
garment construction, fabric performance, and lab testing protocols
. - In-depth knowledge of
Indian textile and apparel supply clusters
(Tirupur, Ludhiana, Surat, Karur, etc.) and their operational challenges. - Hands-on experience implementing and improving
Quality Management Systems (QMS)
in a high-volume export environment. - Strong grasp of
AQL standards
,
ANSI/ASQ Z1.4
, and
buyer-specific inspection protocols
. - Familiarity with
sustainability and compliance frameworks
(OEKO-TEX, GOTS, REACH, ZDHC).
Skills & Competencies
- Excellent problem-solving skills, especially in
time-critical shipment situations
. - Strong leadership, mentoring, and stakeholder management abilities.
- Comfort with
data analysis tools
for quality metrics. - Willingness to travel domestically and internationally.
Work Location:
Gurgaon, India (full-time, on-site)
Travel:
Domestic & international as required
About Hiring company
Hiring company is a global leader in apparel sourcing and supply chain solutions, delivering high-quality, ethically produced fashion and lifestyle products to leading international brands. With operations across multiple countries, we are known for our uncompromising focus on quality, compliance, and sustainability. Our India operations work with an extensive network of supplier factories across the country, covering categories such as knitwear, woven garments, sweaters, and home textiles.
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