Facilities Manager – Urban Ventures

Position Title: Facilities Manager – Urban VenturesIssued By: Aeonn Ark Pvt LtdReporting To:Primary (Line): General Manager – Urban Ventures/ Secondary (Dotted): Vertical Lead – Coworking OperationsLocation: Innovspace – Kalapatti & Sitra, Coimbatore / Employment Type: Full-timeRole OverviewYou ensure that Innovspace's physical infrastructure and service teams deliver a consistently reliable, safe, and efficient environment. You manage all technical operations, vendor relationships, safety compliance, and small-capex projects—while seamlessly integrating with the Client Relations Executive for on-the-ground escalations and handoffs.Key ResponsibilitiesTechnical Operations & MaintenanceManage preventive-maintenance schedules for HVAC, electrical, plumbing, generators, elevators, and network systemsRespond to reactive facility tickets escalated by the Client Relations Executive within 2 hours and track resolution against a ≥ 95 % SLASupervise cleaning, security, procurement assistants, and office support staffVendor & Budget ManagementManage all vendor relationships for facility services, including cleaning, security, landscaping, IT support, procurement assistants, and office support staffSource, negotiate, and oversee service contracts; ensure SLAs for quality and cost-efficiencyMonitor vendor performance quarterly; enforce SLAs or recommend vendor changesControl facility-related budgets (maintenance, utilities, projects) and report cost variances (< 5 %) to GM and Vertical LeadAsset & Project Coordination. Asset & Project CoordinationMaintain FF&E inventory and plan for lifecycle replacementsLead small-capex projects (fit-outs, expansions, tech upgrades) from scope through handoverDraft BOQs, timelines, and budgets; coordinate contractors and internal teamsSafety, Security & ComplianceConduct regular safety audits, fire drills, first-aid kit inspections, and emergency evacuationsOversee CCTV, access-control, and alarm systems; audit security protocols monthlyEnsure compliance with local building codes, insurance requirements, and health-safety regulations.Admin Handoffs & CollaborationReceive daily escalations from Client Relations Executive for unresolved maintenance issues, major breakdowns, and tenant move-ins/move-outsProvide weekly brief to Client Relations Executive on scheduled maintenance, planned outages, and project timelines to inform the daily operations chartMaintain the Daily Facility Chart with live updates on maintenance status, resource allocations, and scheduled tasks; coordinate all chart entries with the Client Relations Executive to ensure unified reporting.Reporting & Continuous ImprovementDeliver a weekly "Facility Health" report to GM and Vertical Lead, covering maintenance compliance, ticket metrics, safety audit results, and project statusAnalyze downtime incidents and cost drivers; recommend process or vendor improvementsQualifications & ExperienceEducation: Bachelor's degree in Engineering, Facilities Management, or related fieldExperience: 2+ years in facilities or building services management, preferably in coworking/hospitality settingsFinancial Acumen: BOQ preparation, budget control, vendor negotiationCompliance Knowledge: Familiarity with building codes, safety regulations, and statutory inspectionsCore CompetenciesOperational Excellence: Proactive planning and rigorous SLA enforcementVendor Leadership: Effective negotiation and performance managementCollaborative Coordination: Seamless handoffs with Client Relations Executive and other stakeholdersAnalytical Thinking: Data-driven improvements and cost managementIntegrity & Compliance: Uncompromising safety and legal adherenceCompensation & BenefitsFixed Monthly Salary: ₹25,000 – ₹30,000 (based on experience)Health Insurance: Family-floater coverProvident Fund: As per statutory normsJob Types: Full-time, PermanentPay: ₹25, ₹30,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In person