Facilities Manager
4 days ago
Job Summary:
The Facility Manager is responsible for overseeing the daily operations, maintenance, and security of the mall to ensure a safe, clean, and enjoyable environment for shoppers and tenants. This role involves managing facilities staff, coordinating with vendors, and ensuring compliance with safety regulations.
Key Responsibilities:
- Facility Oversight:
- Manage all aspects of the mall's facilities, including maintenance, repairs, and upgrades.
- Conduct regular inspections to ensure compliance with safety and operational standards.
- Maintenance Management:
- Develop and implement preventive maintenance programs for all mall systems (HVAC, plumbing, electrical, etc.).
- Coordinate emergency repairs and response plans.
- Vendor Coordination:
- Manage relationships with external service providers and contractors.
- Oversee contracts and ensure services are delivered on time and within budget.
- Safety & Security:
- Ensure the mall complies with all health and safety regulations.
- Collaborate with security personnel to maintain a safe environment for all patrons and staff.
- Budget Management:
- Develop and manage the facilities budget, tracking expenditures and identifying cost-saving opportunities.
- Prepare financial reports related to facility operations.
- Team Leadership:
- Supervise and train facilities staff, providing guidance and support to enhance performance.
- Foster a positive work environment and promote teamwork.
- Tenant Relations:
- Serve as the point of contact for tenants regarding facility issues and concerns.
- Facilitate communication between tenants and management to resolve operational challenges.
Qualifications:
- Bachelor's degree in Facilities Management, Business Administration, or related field.
- Minimum 10 years of experience.
- 5+ years of experience in facilities management, preferably in a retail or mall environment.
- Strong knowledge of building systems, maintenance processes and safety regulations.
- Excellent organizational and project management.
- Proven ability to lead and motivate a team.
- Strong communication and interpersonal skills.
- Proficiency in facilities management software and Microsoft Office Suite.
Preferred Skills:
- Experience in budgeting and financial management.
- Certification in Facilities Management (e.g., IFMA, BOMA).
- Familiarity with environmental sustainability practices.
Working Conditions:
- Ability to work flexible hours, including evenings and weekends.
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