Configuration Lead

Dear Candidate,

Immediate opening for a Configuration Lead with one of our reputed client.

Role Proficiency

Under the guidance of senior leadership, the Configuration Lead will support and lead client product implementations, ensuring on-time, high-quality, and compliant delivery. The individual will mentor the configuration team, ensure process adherence, and act as a bridge between technical and business teams to deliver successful client outcomes.

Key Responsibilities

• Lead the end-to-end configuration and implementation of healthcare administration products.
• Drive product implementation plans ensuring delivery within defined timelines, budgets, and SLAs.
• Guide and mentor Configuration Analysts and Engineers, ensuring adherence to best practices.
• Design and configure Core Admin systems for Claims and Clinical Operations.
• Plan and run Agile configuration sprints, including backlog grooming, sprint planning, and demos.
• Conduct configuration reviews to ensure compliance with standards and design principles.
• Manage promotion of configuration through all environments; maintain the gold environment with timely backups.
• Coordinate with Integration, Conversion, and Testing teams for smooth execution across functions.
• Provide regular status updates, identify risks, and propose mitigation strategies.
• Participate in client demos, representing configuration deliverables and resolving implementation issues.
• Collaborate with internal and external stakeholders to enhance product functionality and user adoption.

Measures of Success

• 100% on-time and high-quality implementation per client requirements.
• Strong client satisfaction and minimal grievances or escalations.
• Adherence to configuration standards, coding best practices, and documentation quality.
• Achievement of personal and team OKRs (Objectives & Key Results).
• Successful utilization of implemented product features by end users.

Mandatory Skills

• 58 years of experience in Healthcare Product Implementation or Configuration Leadership roles.
• Strong knowledge of Healthcare domain preferably US Healthcare / Payor systems.
• Hands-on expertise in configuration, product setup, and deployment within healthcare products.
• Proficiency in Agile methodologies and experience running configuration sprints.
• Experience working with HealthRules Payor or any platform-based healthcare product (highly preferred).
• Deep understanding of Claims processing, Member/Provider data, and Clinical Operations.
• Exposure to DevOps practices, CI/CD pipelines, and configuration promotion processes.
• Familiarity with cloud environments (AWS / Azure / Google Cloud).
• Experience with Quality Automation, containerization (Docker/Kubernetes), and build/deploy tools.
• Excellent communication, leadership, and stakeholder management skills.

Preferred Skills

• Exposure to Healthcare integrations, EDI transactions, and workflow automation.
• Working knowledge of JIRA, Confluence, or other Agile project management tools.
• Proven experience in client-facing consulting or implementation delivery roles.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Ability to mentor and inspire high-performing configuration teams.

Educational Qualification

• Bachelors degree in Computer Science, Information Technology, or a relevant technical field.
• Certifications in Healthcare Administration Systems or Agile/DevOps are an added advantage.

Core Competencies

• Product Implementation Leadership
• Healthcare Domain Expertise (Payors & Claims)
• Agile Configuration & Delivery
• Cross-functional Collaboration
• Process Improvement & Automation
• Strong Client Communication

Skills

Configuration,Healthcare,Payors,Product Implementation

If interested, Kindly send in your profiles to

Regards,

Reena M V