Configuration Analyst

Role Proficiency
Under the guidance of senior leadership, the Configuration Lead will support and lead

client product implementations, ensuring on-time, high-quality, and compliant

delivery. The individual will mentor the configuration team, ensure process adherence,

and act as a bridge between technical and business teams to deliver successful client

outcomes.

Key Responsibilities
Lead the end-to-end configuration and implementation of healthcare

administration products.

Drive product implementation plans — ensuring delivery within

defined timelines, budgets, and SLAs.

Guide and mentor Configuration Analysts and Engineers, ensuring adherence

to best practices.

Design and configure Core Admin systems for Claims and Clinical

Operations.

Plan and run Agile configuration sprints, including backlog grooming, sprint

planning, and demos.

Conduct configuration reviews to ensure compliance with standards and

design principles.

Manage promotion of configuration through all environments; maintain

the gold environment with timely backups.

Coordinate with Integration, Conversion, and Testing teams for smooth

execution across functions.

Provide regular status updates, identify risks, and propose mitigation strategies.

Participate in client demos, representing configuration deliverables and

resolving implementation issues.

Collaborate with internal and external stakeholders to enhance product

functionality and user adoption.

Measures of Success
100% on-time and high-quality implementation per client requirements.

Strong client satisfaction and minimal grievances or escalations.

Adherence to configuration standards, coding best practices, and

documentation quality.

Achievement of personal and team OKRs (Objectives & Key Results).

Successful utilization of implemented product features by end users.

Mandatory Skills
5–8 years of experience in Healthcare Product

Implementation or Configuration Leadership roles.

Strong knowledge of Healthcare domain — preferably US Healthcare / Payor

systems.

Hands-on expertise in configuration, product setup, and deployment within

healthcare products.

Proficiency in Agile methodologies and experience running configuration

sprints.

Experience working with HealthRules Payor or any platform-based healthcare

product (highly preferred).

Deep understanding of Claims processing, Member/Provider data,

and Clinical Operations.

Exposure to DevOps practices, CI/CD pipelines, and configuration

promotion processes.

Familiarity with cloud environments (AWS / Azure / Google Cloud).

Experience with Quality Automation, containerization (Docker/Kubernetes),

and build/deploy tools.

Excellent communication, leadership, and stakeholder management skills.

Preferred Skills
Exposure to Healthcare integrations, EDI transactions, and workflow

automation.

Working knowledge of JIRA, Confluence, or other Agile project management

tools.

Proven experience in client-facing consulting or implementation

delivery roles.

Strong analytical, troubleshooting, and problem-solving capabilities.

Ability to mentor and inspire high-performing configuration teams.

Educational Qualification

Bachelor's degree in Computer Science, Information Technology, or

a relevant technical field.

Certifications in Healthcare Administration Systems or Agile/DevOps are an

added advantage.

Core Competencies
Product Implementation Leadership

Healthcare Domain Expertise (Payors & Claims)

Agile Configuration & Delivery

Cross-functional Collaboration

Process Improvement & Automation

Strong Client Communication

Skills: configaration analyst,work flow automation,core admin systems,quality automation,cloud environments,edi transactions,healthcare,agile configaration,containerization,jira,client facing,configaratin reviews