Administration Officer

2 days ago


Cochin, Kerala, India xapienz Full time

Job Summary

We are looking for a proactive and organized Admin Executive with prior EdTech experience to manage daily academic and operational activities. The role requires strong coordination skills, student handling, and client communication.

Key Responsibilities

  • Manage student lifecycle: onboarding, attendance, follow-ups, and records
  • Handle student queries via WhatsApp, calls, email, and social media
  • Manage and moderate social media groups (WhatsApp, Telegram, etc.)
  • Coordinate between mentors, students, and management
  • Maintain student databases, reports, and documentation
  • Handle client management including institutions, partners, and individual clients
  • Support admissions, enrolments, and payment follow-ups
  • Assist in scheduling classes, sessions, and mentor coordination
  • Ensure smooth daily operations of courses and programs

Requirement

Prior experience in EdTech / Coaching / Education sector is a plus

  • Strong communication skills (English required; regional language is a plus)
  • Experience handling students and parents
  • Comfortable managing WhatsApp, Telegram, Google Sheets, CRM tools
  • Good organizational and multitasking skills
  • Basic knowledge of MS Excel / Google Workspace
  • Ability to work independently and handle responsibility

Preferred Skills

  • Experience with UPSC / PSC / Online courses
  • CRM or LMS platform exposure
  • Social media coordination experience
  • Basic understanding of digital tools and workflows

Why Join Us

  • Work with a growing EdTech brand
  • Learning-oriented environment
  • Flexible work options
  • Opportunity to grow into operations or program management roles

Apply by sending your resume to:

Job Type: Full-time

Pay: ₹10, ₹25,000.00 per month

Work Location: In person



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