Expansion Manager

Job description

Job Title: Manager Expansion, and Projects

Location: Koramangala, Bangalore (HO)

Reporting Manager: CEO Job Type: Full-time (Monday to Saturday)

About Us: White Gold is a technology-driven and innovative company that leverages advanced technology to provide exceptional service to our customers. As a leading player in the gold buying sector, we are dedicated to delivering unmatched value and satisfaction to our clients. With over 60+ branches across Karnataka, Andhra Pradesh, Telangana and Kerala and a strong team of 250+ employees, we have built a reputation as a trusted name in the market. Guided by our core values of integrity, innovation and customer satisfaction, we continue to redefine industry standards and exceed expectations.

Job Summary: Own the end-to-end lifecycle of every store environment – launching new outlets on time and budget, then keeping each location safe, compliant, and running at peak uptime every day.

Key Responsibilities:

Location Sourcing & Landlord Agreements:

• Identify and finalize retail locations across South Indian states (AP, TL, KL, KA, TN).

• Lead negotiations and closure of landlord agreements, including defining landlord scope of work.

New-Store Expansion & Projects / Fit-outs:

• Deliver 5–10 store launches per month as per expansion plans.

• Manage end-to-end project lifecycle: scoping, budgeting, vendor selection, and execution across civil, MEP, IT, signage, interiors.

• Align internal stakeholders (Ops, Finance, IT, HR) and external vendors for smooth execution.

• Drive site reviews, ensure quality, track progress against timelines, and hand over to operations seamlessly.

• Secure permits & statutory approvals (fire NOC, trade licence, health & safety) before go-live.

Renovations & Upgrades:

• Lead renovations of existing stores as per approved design standards.

• Ensure minimal disruption to business operations during upgrade cycles.

Project & Budget Governance:

• Maintain strict adherence to project timelines and budgets; track variances and implement corrective measures.

• Run cost-optimization and efficiency initiatives in project execution.

Stakeholder Communication:

• Publish weekly project dashboards and expansion trackers for leadership review.

• Provide regular updates to board/management on progress, challenges, and corrective action.

Team & Vendor Leadership:

• Build and lead a project management team; embed SOPs and best practices. .

• Develop and manage vendor partnerships with clear KPIs and accountability.

Experience & Qualifications:

● Any Bachelors including Engineering / Facilities Management; MBA or PMP a plus.

● 07+ years in multi‑site retail, F&B, hospitality, or FM

● Track record of delivering 20 + turnkey projects / fit‑outs and managing 100 + live locations simultaneously.

Critical Skills:

● Project & vendor management (mandatory), capex/opex budgeting, contract basics.

● CMMS, AutoCAD / MS‑Project, Excel or Power BI for dashboards.

● Crisis response, negotiation, SOP & process design (ISO/6‑Sigma exposure ideal).

● Working knowledge of EHS, electrical, fire, and statutory compliance.

Personal Attributes:

● Hands‑on "walk‑the‑floor" leader with a strong sense of urgency.

● Data‑driven and cost‑conscious, yet uncompromising on quality & safety.

● Clear communicator—can translate site realities into C‑suite language.

● Calm under pressure; juggles multiple deadlines without dropping details.

Why It Matters: Every minute of store downtime hits revenue and brand perception. This role turns construction chaos and day‑to‑day complexity into seamless customer experiences—and protects the bottom line.