
Healthcare BPO Specialist
3 days ago
Hiring Company:
Bombe.Design
(India's leading design-led digital solutions partner)
Client:
A
US-based medical organization
delivering advanced, tech-enabled healthcare services.
Work Location & Model:
Hybrid (India-based):
- Work from Home
most days - Mandatory 2 days/week in-office
during Indian business hours for team collaboration
Work Timings:
6:00 PM to 2:30 AM IST
6 days a week (Monday to Saturday)
Compensation:
₹22,000 – ₹24,000/month
Role Overview:
We are seeking committed and detail-oriented
Healthcare BPO Specialists
to join our remote support team serving a reputed
US medical client
. You will work on various healthcare backend processes including patient coordination, appointment scheduling, insurance verification, and documentation management.
This is a
night shift role
suitable for individuals looking to grow in international healthcare operations while maintaining work-life flexibility through a hybrid setup.
Key Responsibilities:
- Manage patient interactions via email, chat, or voice (non-clinical).
- Perform insurance verification and assist with billing inquiries.
- Schedule appointments using healthcare CRM/EMR platforms.
- Maintain accurate and confidential records.
- Coordinate with internal teams to ensure smooth operational flow.
- Meet daily performance benchmarks (accuracy, responsiveness, compliance).
Eligibility Criteria:
- 0–2 years
of experience in BPO, medical back office, or customer support - Strong communication skills in
English
(verbal and written) - Basic computer proficiency and typing speed
- Ability to work consistently during
night shift hours - Must attend
2 days/week in-office
for team sync-ups during Indian daytime hours
Preferred Qualifications:
- Experience in healthcare BPO, medical billing, or insurance claims
- Familiarity with EMR, CRM, or healthcare support systems
- Understanding of US healthcare operations and HIPAA compliance
Why Join Us:
- Be part of a high-growth international support team
- Gain exposure to real-time US healthcare operations
- Enjoy the flexibility of a
hybrid work environment - Work in a culture of innovation, excellence, and continuous learning
How to Apply:
Email your resume to:
Call/WhatsApp:
Subject Line:
Application – Healthcare BPO Specialist (Night Shift)
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