Learning & Development Manager- Facilities

Position Title Suggestions

• Learning & Development Manager (Facilities / Hospitality / Healthcare)
• L&D Specialist – Facility Operations
• Executive/Assistant Manager – Learning & Development (Facility-Based)

Location

Kerala

Role Overview

Lead the design, execution, and evaluation of training programs tailored to facility operations—covering areas such as clinical skills (for hospitals), hospitality services (e.g., resorts), or general operational efficiency. Focus on aligning training initiatives with institutional goals and facility-specific needs.

Key Responsibilities

• Conduct Training Needs Analysis (TNA) to identify facility-specific skill gaps and performance needs Kerala IT JobsShine+1Expertia.
• Design and deliver training programs, workshops, and e-learning modules tailored to facility staff and stakeholders Kerala IT JobsShine+1.
• Measure training effectiveness using frameworks like Kirkpatrick's model (e.g., feedback surveys, ROI analysis) Kerala IT JobsIndeed.
• Use Learning Management Systems (LMS) to manage course delivery, track progress, and maintain training records SimplyHiredIndeedKerala IT Jobs.
• Develop structured training calendars and learning strategies aligned with organizational goals ExpertiaShine+1.
• Train internal trainers (Train-the-Trainer programs) and collaborate across departments or with external partners (e.g., hospitality schools) Expertia.
• Oversee training budgets, vendor relationships, certifications, and compliance training relevant to facility operations Shine+1Expertia.
• Drive a continuous learning culture, including digital adoption and SOP reviews to uphold operational standards ShineIndeedExpertia.
• Provide post-training support, coaching, and feedback to participants to reinforce learning SimplyHiredShine.

Qualifications & Skills

• Educational Background: Bachelor's or Master's in HR, Education, Psychology, Hospitality, Healthcare Management, or relevant field. Certifications in L&D, Instructional Design, or HR (e.g., CIPD, ATD) are highly valued SimplyHiredShineKerala IT JobsManatal.
• Experience:
• Mid-level (3–7 years) for L&D Specialist roles Kerala IT Jobs.
• Senior or managerial (5–12+ years) for managerial roles, especially in large healthcare or hospitality organizations Shine+2Shine+2Indeed.
• Technical Proficiency:
• Comfortable with MS Office, LMS platforms, e-learning tools (e.g., Articulate, Captivate), and digital training technologies SimplyHiredKerala IT Jobs.
• Key Competencies:
• Strong facilitation, communication, project-management, and stakeholder-management skills ShineKerala IT Jobs.
• Analytical mindset with evaluation capabilities for training outcomes and budget tracking IndeedShineKerala IT Jobs.
• Ability to align training outcomes with operational and strategic goals ExpertiaShineKerala IT Jobs.

Role Level Examples in Kerala ContextRole TypeExample ResponsibilitiesCommon EmployersL&D Specialist (Mid-level)TNA, content delivery, LMS admin, training evaluation, onboarding supportArt Technology & Software, Kochi Kerala IT JobsL&D Manager (Hospitality)Strategy alignment, train-the-trainer, partner cultivation, training calendar, guest experience optimizationGreatbell HR Consultancy – hotel clients across Kerala ExpertiaL&D Manager (Healthcare)Clinical/non-clinical training, leadership programs, certification compliance, LMS usageAlmas Hospital (Malappuram) Shine; VPS Lakeshore (Kochi) ShineCorporate L&D ManagerStrategic L&D programs, digital adoption, SOP audits, cross-functional collaborationPopular Vehicles & Services – Kochi ShineIndeedSuggestions for JD Format

You can adjust the tone and content based on the facility type:

• Job Title:
• Learning & Development Specialist – Facility Operations (Kochi/Thiruvananthapuram)
• Manager – Learning & Development (Hospitality/Healthcare) – Kerala
• Core Responsibilities:
• Conduct and document TNA for facility teams
• Design blended learning modules (workshops, e-learning)
• Manage LMS and report training metrics
• Partner with internal/external stakeholders for training delivery
• Evaluate impact and adapt programs for continuous improvement
• Required Skills & Experience:
• Degree in relevant field + 3–10 years in L&D
• Strong facilitation, design, and LMS experience
• Familiarity with SOPs, regulatory training, and certifications
• Excellent communication, planning, and analysis capabilities

Job Types: Full-time, Permanent

Pay: ₹30, ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person