Hiring For Assistant Manager- EVPA
6 days ago
Job Title: Assistant Manager US Healthcare(Eligibility Verification and Authorization)
Company: Prochant
Location: Trivandrum
Experience Required: 8+ Years in US Healthcare RCM (Eligibility Verification and Authorization)
Current/Last Designation: Sr. Team Lead / Acting Assistant Manager
Job Type: Full Time
Shift: US Shift (Night Shift)
Industry: Healthcare / BPO / KPO
About Prochant:Prochant is a leading revenue cycle management company that exclusively serves the US healthcare market. Our mission is to provide best-in-class RCM solutions to healthcare providers, enabling them to focus on patient care. With a strong culture of excellence and innovation, Prochant is growing rapidly and looking for passionate professionals to be a part of our journey.
Job Summary:We are seeking a dynamic and experienced Assistant Manager US Healthcare RCM to join our team. The ideal candidate will have 8+ years of hands-on experience in Eligibility Verification and Authorization, including team handling and performance management. This role demands deep domain knowledge, leadership capabilities, and a passion for process improvement.
Key Responsibilities:
Lead and manage a team handling Eligibility Verification and Authorization.,
Eligibility & benefits verification
Pre authorization
Drive daily operational performance and ensure SLA adherence across all metrics (TAT, quality, productivity).
- Conduct regular team reviews, feedback sessions, and performance appraisals.
- Act as the point of escalation for client issues and work cross-functionally to resolve concerns in a timely manner.
- Implement process improvements to increase efficiency and reduce denials.
- Maintain up-to-date knowledge of payer-specific guidelines, HIPAA regulations, and compliance protocols.
- Coordinate with onshore teams to ensure seamless service delivery and client satisfaction.
- Generate and analyze operational reports to identify trends, gaps, and opportunities.
Desired Candidate Profile:
- Minimum 8+ years of experience in US Healthcare RCM (end-to-end).
- Must have handled minimum of 50 FTEs.
- Must be currently working as a Senior Team Lead or Acting Assistant Manager in a reputed healthcare BPO/KPO.
- Proven experience in team management, client communication, and process improvement.
- Strong understanding of US healthcare terminology, payer systems, and revenue cycle workflow.
- Excellent communication, leadership, and analytical skills.
- Ability to work in a fast-paced, deadline-driven environment.
Education:
- Any Graduate
Perks and Benefits:
- Competitive salary and performance-based incentives
- Health insurance
- Night shift allowance
- Professional development opportunities
- Dynamic and inclusive work culture
If interested, send your CV to or
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