Team Lead

Overview:

As a Team Leader in our DevOps team, you will play a pivotal role in leading a high-performing, distributed DevOps engineering team in delivering robust, scalable, and secure infrastructure and deployment capabilities. You'll combine technical expertise, people leadership, project delivery, and stakeholder engagement to ensure smooth operations, continuous improvement, and alignment with MRI Software's global product strategies.

You will also serve as the primary technical and operational point of contact for key projects and initiatives, collaborating with\\ engineering, product, and operations teams across geographies.

Key Responsibilities:

Leadership & People Management:

• Provide day-to-day leadership, coaching, and mentoring to DevOps engineers.
• Set goals, conduct performance reviews, support career growth, and foster a collaborative team culture.
• Promote a high standard of technical delivery, accountability, and innovation.

Project Management & Stakeholder Engagement:

• Own and drive end-to-end DevOps deliverables for global product teams, including timelines, resource allocation, and reporting.
• Use Jira to plan, track, and manage work items, ensuring transparency, accountability, and effective collaboration within the team and with stakeholders.
• Act as a liaison between engineering teams, business stakeholders, and senior leadership to align technical work with business goals.
• Communicate status updates, risks, and plans clearly and proactively across stakeholders.
• Participate in regular leadership calls and contribute to strategic planning initiatives.

Technical Delivery & Ownership:

• Oversee and guide infrastructure as code practices, CI/CD pipeline optimization, environment stability, and automation efforts.
• Lead the team in managing our Azure-based infrastructure and Kubernetes environments with a focus on performance, security, and compliance.
• Contribute to architectural decisions, including modernization, scalability, and observability improvements.
• Ensure the team adheres to MRI's security and compliance standards.

Operational Excellence:

• Own the lifecycle of application test and production environments (deployment, monitoring, cost optimization).
• Develop operational dashboards, alerts, and runbooks to improve system visibility and reduce incident response times.
• Manage and continuously improve our on-call processes and incident management practices.

Requirements:

Experience & Skills:

• Total 10+ years exp with 4+ years of DevOps experience, including 1–2 years in a technical leadership or team lead capacity.
• Proven experience delivering infrastructure and deployments on Azure.
• Strong experience with:
  • CI/CD tools (GitHub Actions, Azure DevOps)
  • Platform-as-a-Service (PaaS) resources
  • Infrastructure-as-Code (Terraform, ARM templates, etc.)
  • Work management systems (Jira)
  • Monitoring and alerting tools (Azure Monitor, SolarWinds etc.)
• Ability to manage multiple priorities and lead projects from inception to delivery.
• Hands-on experience using Jira (or similar tools) for managing technical project work, sprints, and backlog prioritization.
• Excellent communication and collaboration skills with distributed teams and cross-functional stakeholders.
• Solid understanding of cloud security best practices and compliance frameworks.

Bonus/Nice to Have:

• Formal certification in Azure/AWS/GCP.
• Exposure to .NET-based development environments.
• Experience in Agile delivery environments and modern SDLC practices.
• Familiarity with cost management and reporting in cloud infrastructure.

Benefits:

• Hybrid working arrangements (2/3 days in the office)
• Annual performance-related bonus
• 6x Flexi Anyday: knock 2.5 hours off your any day.
• Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories

Company Overview:

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business.  Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.  With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, India, and Ireland with over 3000 team members to support our clients and their unique needs 

MRI is proud to be an Equal Employment Opportunity employer.