Excutive & Team Leader

12 hours ago

Kollam, Kerala, India Chungath Sprise Hyundai Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Responsibilities:

  • Customer Engagement:
  • Greeting and assisting customers visiting the showroom.
  • Conducting needs analysis to understand customer requirements and preferences.
  • Presenting vehicle features, benefits, and specifications.
  • Addressing customer questions and concerns.
  • Arranging test drives and providing vehicle demonstrations.
  • Sales Process:
  • Guiding customers through the sales process, from initial contact to closing the deal.
  • Negotiating prices and terms of sale.
  • Preparing sales contracts and paperwork.
  • Following up on leads and converting prospects into sales.
  • Maximizing sales opportunities by promoting value-added services and accessories.
  • Relationship Management:
  • Building and maintaining strong customer relationships.
  • Providing excellent customer service to ensure satisfaction.
  • Following up with customers after the sale to ensure a positive ownership experience.
  • Product Knowledge:
  • Maintaining in-depth knowledge of vehicle models, features, and specifications.
  • Staying updated on industry trends and competitor offerings.
  • Administrative Tasks:
  • Completing sales reports and paperwork accurately and efficiently.
  • Managing customer databases and records.
  • Assisting with showroom displays and inventory management.
  • Teamwork and Collaboration:
  • Working collaboratively with other sales team members and dealership staff.
  • Liaising with the service department to ensure a seamless customer experience.

Skills and Qualifications:

  • Communication Skills:Excellent verbal and written communication skills are crucial for interacting with customers and colleagues.
  • Interpersonal Skills:Strong interpersonal skills are needed to build rapport with customers and create a positive sales environment.
  • Sales Skills:Proven sales experience, including the ability to negotiate, close deals, and handle objections, is highly valued.
  • Product Knowledge:A thorough understanding of vehicles, their features, and benefits is essential.
  • Customer Service Skills:A commitment to providing excellent customer service is vital.
  • Organizational Skills:The ability to manage multiple tasks, prioritize work, and maintain accurate records is important.
  • Computer Skills:Proficiency in using sales software, CRM systems, and other relevant computer applications is necessary.
  • Driving License:A valid driving license is typically required for test drives and demonstrating vehicles.

Key Performance Indicators (KPIs):

  • Sales Targets: Achieving monthly and quarterly sales targets.
  • Sales Volume: Tracking the number of vehicles sold.
  • Customer Satisfaction: Measuring customer satisfaction through feedback surveys and reviews.
  • Closing Rate: Monitoring the percentage of leads converted into sales.
  • Sales Revenue: Tracking the total revenue generated from vehicle sales.

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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