
Customer Support
8 hours ago
Job Title: Customer Support Executive – B2B
Location:
Janakpuri West, Delhi
Salary:
Upto ₹30K
Job Type:
Full-Time
About Us
We are a dynamic and growing EdTech company focused on revolutionizing how schools and colleges engage with digital learning. Our goal is to provide user-friendly and impactful solutions that improve the overall educational experience.
Key Responsibilities
- Provide prompt and professional support to schools and colleges using our EdTech products.
- Build positive relationships with educational institutions to ensure client satisfaction.
- Visit schools and colleges regularly for client meetings, onboarding, support, and marketing activities.
- Travel to various locations (within Delhi/NCR) as needed to assist clients and represent the company.
- Assist new clients with setting up and using our platform effectively.
- Work closely with the sales and marketing teams to deliver a seamless customer experience.
- Collect client feedback and share relevant insights with the internal team for product improvement.
Who Can Apply
- Freshers
with excellent communication skills and a positive attitude are encouraged to apply. - Good interpersonal skills and a customer-focused approach.
- Comfortable with regular traveling for client visits and meetings.
- Ability to manage multiple client queries and provide timely assistance.
- Interest in the education and technology sector is an added advantage.
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