Customer Support

8 hours ago


Delhi, Delhi, India EaseToLearn Full time ₹ 3,60,000 per year

Job Title: Customer Support Executive – B2B

Location:
Janakpuri West, Delhi

Salary:
Upto ₹30K

Job Type:
Full-Time

About Us

We are a dynamic and growing EdTech company focused on revolutionizing how schools and colleges engage with digital learning. Our goal is to provide user-friendly and impactful solutions that improve the overall educational experience.

Key Responsibilities

  • Provide prompt and professional support to schools and colleges using our EdTech products.
  • Build positive relationships with educational institutions to ensure client satisfaction.
  • Visit schools and colleges regularly for client meetings, onboarding, support, and marketing activities.
  • Travel to various locations (within Delhi/NCR) as needed to assist clients and represent the company.
  • Assist new clients with setting up and using our platform effectively.
  • Work closely with the sales and marketing teams to deliver a seamless customer experience.
  • Collect client feedback and share relevant insights with the internal team for product improvement.

Who Can Apply

  • Freshers
    with excellent communication skills and a positive attitude are encouraged to apply.
  • Good interpersonal skills and a customer-focused approach.
  • Comfortable with regular traveling for client visits and meetings.
  • Ability to manage multiple client queries and provide timely assistance.
  • Interest in the education and technology sector is an added advantage.

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