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Hotel Operations Manager

2 weeks ago

Tirupati, Andhra Pradesh, India Garuda Nest Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Company Description

Garuda Nest offers homestays and deluxe rooms for travelers visiting Tirupati and Tirumala for Lord Venkateswara's Darshan. Our services include accommodation, local temple guidance, and local travel support, including airport pickup and drop. We are committed to providing an excellent stay experience for all our guests.

Role Description

This is a full-time on-site role located in Tirupati Urban. The Hotel Operations Manager will oversee daily operations, ensure customer satisfaction, manage staff training, handle customer service activities, and maintain efficient communication within the team. The manager will also be responsible for maintaining high standards of service and addressing any operational issues promptly.

Qualifications

  • Proven skills in Operations Management
  • Strong focus on Customer Satisfaction and Customer Service
  • Effective Communication skills
  • Experience in staff Training
  • Ability to work on-site in Tirupati Urban
  • Strong problem-solving skills and attention to detail
  • Previous experience in the hospitality industry is a plus
  • Bachelor's degree in Hospitality Management, Business Administration, or related field