Front Office

2 days ago


Tirupati, Andhra Pradesh, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Front Office - Guest Service Associate to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch guest service.

Roles and Responsibility

  • Manage front office operations, including handling guest inquiries and resolving issues professionally.
  • Provide exceptional customer service by responding promptly to guests' needs and concerns.
  • Maintain accurate records of guest interactions, transactions, and preferences.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Develop and implement effective strategies to enhance guest satisfaction and loyalty.
  • Stay updated on industry trends and best practices in hospitality to continuously improve services.

Job Requirements

  • Proven experience in front office operations, preferably in the hospitality industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong knowledge of hotel management systems and software applications.
  • Familiarity with guest relationship management principles and practices.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.

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