Housekeeping - Guest Service Associates
3 days ago
We are looking for a highly skilled and experienced Housekeeping - Guest Service Associate to join our team. The ideal candidate will have a strong background in hospitality and excellent customer service skills.
Roles and Responsibility
- Provide exceptional guest service and ensure high levels of customer satisfaction.
- Maintain cleanliness and organization of guest rooms and public areas.
- Develop and implement effective housekeeping procedures to meet company standards.
- Collaborate with other departments to ensure seamless operations.
- Handle guest complaints and resolve issues professionally.
- Ensure compliance with health and safety regulations.
Job Requirements
- Minimum 2 years of experience in housekeeping or guest services.
- Strong knowledge of hospitality industry practices and procedures.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and ability to maintain high standards of cleanliness and organization.
- Familiarity with hotel management systems and software.
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