Learning & Development Manager

2 days ago

Jaipur, Rajasthan, India Raffles Hotels & Resorts Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Company Description
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description
Work closely with the Director, Talent & Culture to develop and implement training strategies and programs for all levels of staff within the property.

  • Collaborate with department heads to identify training needs and design customized learning solutions.
  • Creation of training materials, presentations, and e-learning modules.
  • Coordinate and schedule training sessions, workshops, and seminars.
  • Monitor training effectiveness and provide recommendations for improvement.
  • Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.
  • Support employees with continuous development plans and career progression.
  • Maintain and update training records, ensuring compliance with industry standards.
  • Keep abreast of industry trends, best practices, and new training techniques.

Qualifications

  • Proven experience in Learning & Development, preferably within the hospitality industry.
  • Strong understanding of adult learning principles and instructional design methods.
  • Excellent presentation, communication, and interpersonal skills.
  • Ability to multitask, work under pressure, and meet deadlines.
  • Proficiency in MS Office
  • Strong organizational and problem-solving abilities.
  • Proficient with hospitality industry standards and regulations.

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