F&B Executive
3 days ago
Location: Flurys Outlet (as per requirement)
Department: Food & Beverage Service
Reports To: Outlet Manager / Restaurant Supervisor/Director
Position Opened
1. F&B Associate/Assistant
2. F&B Executive
Position Overview
The F&B Associate/Assistant/Executive will be responsible for delivering exceptional guest service, ensuring smooth day-to-day food & beverage operations, and maintaining Flurys' standards of service, quality, and hospitality. The role requires a guest-oriented approach, attention to detail, and teamwork to create a delightful dining experience for customers.
Key Responsibilities
Guest Service & Operations
- Greet and seat guests in a warm, professional manner.
- Take accurate food and beverage orders and serve them as per standard service guidelines.
- Provide detailed menu knowledge to guests and assist with recommendations.
- Ensure timely service of food and beverages with proper presentation.
- Handle guest complaints and queries politely, escalating to seniors when required.
Service Standards & Outlet Maintenance
- Maintain table settings, cleanliness, and overall outlet hygiene at all times.
- Follow sequence of service standards as set by Flurys.
- Ensure availability of cutlery, crockery, and other service materials.
- Assist in setting up buffet/counters and replenishing items when required.
- Support in maintaining stock of condiments, supplies, and beverages.
Teamwork & Coordination
- Coordinate with kitchen staff to ensure smooth order delivery.
- Work closely with cashier and other team members to maintain workflow.
- Assist seniors in training new associates when required.
Sales & Upselling
- Promote and upsell food and beverage items to enhance customer experience and increase sales.
- Suggest daily specials and new menu items to guests proactively.
Qualifications & Skills
- Minimum 0–8 years of experience in F&B service (freshers may also apply).
- Diploma/degree in Hotel Management or equivalent preferred.
- Good communication skills in English (knowledge of local language is a plus).
- Pleasant personality with a customer-oriented approach.
- Ability to work in a fast-paced, team-oriented environment.
- Knowledge of F&B service standards and basic restaurant operations.
Work Conditions
- Flexible to work in shifts, weekends, and holidays as per outlet requirements.
- Standing for long durations during service hours.
Growth Opportunities
- Opportunity to grow into senior F&B roles such as Captain, Supervisor, and Outlet Manager based on performance.
Job Type: Full-time
Pay: ₹10, ₹28,360.25 per month
Work Location: In person
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