Operations Manager-Banking

2 weeks ago

Delhi Gurugram NCR Noida, India Clix Capital Services Full time ₹ 4,20,000 - ₹ 6,30,000 per year

Role & responsibilities

Co-Lending Operations:

  • Manage closure of existing co-lending cases and ensure timely resolution.
  • Monitor EMI presentation and follow up on bounced cases with collections and partner banks.
  • Coordinate with co-lending partners for operational alignment and issue resolution.
  • Prepare and present periodic PPTs on co-lending case status and performance.

Banking & Reconciliation Operations:

  • Allocate payments accurately across accounts and partners.
  • Perform reconciliation of disbursement and banking escrow accounts.
  • Confirm balances with co-lending banks and ensure accuracy in reporting.
  • Act as a checker for disbursement cases to ensure compliance and correctness.
  • Address and close concurrent audit issues within stipulated timelines.
  • Resolve escalated queries and highlighted cases with appropriate documentation.
  • Act as a maker for TDS entries, closed cases, and excess refund processing.
  • Follow up with collections and legal teams for SMA (Special Mention Account) cases.
  • Support service fee calculations and credit note issuance for FC charges to banks.

Skills & Competencies:

  • Strong understanding of NBFC co-lending models and banking operations.
  • Proficiency in reconciliation and financial documentation.
  • Excellent coordination and stakeholder management skills.
  • Working knowledge of MS Excel, PowerPoint, and ERP systems.
  • Attention to detail and problem-solving abilities.

Preferred candidate profile

  • Graduate/Postgraduate in Commerce, Finance, or related field.
  • 35 years of experience in NBFC operations, preferably in co-lending and banking functions.

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