
Operations Manager-Banking
1 day ago
Role & responsibilities
Co-Lending Operations:
- Manage closure of existing co-lending cases and ensure timely resolution.
- Monitor EMI presentation and follow up on bounced cases with collections and partner banks.
- Coordinate with co-lending partners for operational alignment and issue resolution.
- Prepare and present periodic PPTs on co-lending case status and performance.
Banking & Reconciliation Operations:
- Allocate payments accurately across accounts and partners.
- Perform reconciliation of disbursement and banking escrow accounts.
- Confirm balances with co-lending banks and ensure accuracy in reporting.
- Act as a checker for disbursement cases to ensure compliance and correctness.
- Address and close concurrent audit issues within stipulated timelines.
- Resolve escalated queries and highlighted cases with appropriate documentation.
- Act as a maker for TDS entries, closed cases, and excess refund processing.
- Follow up with collections and legal teams for SMA (Special Mention Account) cases.
- Support service fee calculations and credit note issuance for FC charges to banks.
Skills & Competencies:
- Strong understanding of NBFC co-lending models and banking operations.
- Proficiency in reconciliation and financial documentation.
- Excellent coordination and stakeholder management skills.
- Working knowledge of MS Excel, PowerPoint, and ERP systems.
- Attention to detail and problem-solving abilities.
Preferred candidate profile
- Graduate/Postgraduate in Commerce, Finance, or related field.
- 35 years of experience in NBFC operations, preferably in co-lending and banking functions.
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