Intern - Banking Operations

10 hours ago

Delhi Delhi, India Instantpay Full time

Founded in **2013**, **Instantpay**is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs.

**Responsibilities**:

- Initiate and follow up on **calls with Law Enforcement Agencies (LEAs)** to schedule meetings for the Risk team.
- ** Coordinate internally** across departments to gather and organize relevant documents and information for individual case files.
- Maintain and **timely update operational trackers** for all reported cases, ensuring accuracy for both open and closed matters.
- Liaise with **banks and finance teams** to secure confirmations for **lien removal** and other financial documentation.
- Ensure all **case notes and updates are accurately recorded** in internal portals and systems.
- Assist with any other responsibilities or **ad hoc tasks** related to case handling and **risk management operations** as assigned.
- Strong **verbal and written communication skills**, with the ability to interact professionally with law enforcement, banks and internal teams.
- Good in **cross-functional coordination** and detail-oriented in managing case information.
- A **collaborative team player** who is proactive and adaptable in a dynamic work environment.
- Willingness to support the team **remotely and outside regular business hours**, including weekends if necessary.
- Comfortable in initiating **calls with external stakeholders** including LEAs and financial institutions.
- Strong **relationship-building**abilities.
- ** Educational background in law (degree or diploma)** is preferred, given the legal and compliance-related nature of the work.
- Flexibility to take on **additional responsibilities** as the role evolves.

**What You’ll Gain**:

- ** Hands-on exposure to core banking operations** within a fast-paced **fintech** environment.
- Experience working on **risk and compliance support** processes with real-time case management.
- Opportunity to build a strong foundation in **financial operations, stakeholder coordination, and legal compliance**.
- ** Mentorship from experienced professionals** across banking, legal and risk functions.

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