Customer Service Officer

2 days ago


Belagavi Branch Banking Rest of India Karnataka Hubli Equitas Small Finance Bank Full time ₹ 36,00,000 - ₹ 72,00,000 per year
RoleCategoryParametersParameter Weight %MetroUrbanSURuralCSOService QualityWelcome calling and onboarding Customers (100% of NTB A/cs of the Branch)10%NANANANACSOQuantitative ParametersMoM CASA NTB (Nos)7.5%8886CSOQuantitative ParametersIncremental MoM CASA AMB Value (Through NTB Accounts) (Rs Lacs)20%4432CSOQuantitative ParametersLI + GI+ MF  + Assets - Net Revenue in Rs lacs (Total Yearly Income)7.5% CSOPortfolio Management3% MoM TRV Growth of Mapped Book10%NANANANACSOPortfolio ManagementMapped Book Customer meetings Coverage5%NANANANACSOPortfolio ManagementPrimary (30%), Active (60%) and PH of min 2 for 40% of Mapped Book5%NANANANACSOCompliance and ControlsAudit Ratings: Branch Medium Risk or below
- Branch Medium Risk or below ,Follow the process as process and keep all the records available for checking
 - Timely Revert and rectification of audit findings20%NANANANACSOCompliance and ControlsNil adverse Audit observations in Cash Txns/Branch daily  operations/Daily Reporting15%NANANANA

100%


  • Branch Banking>Rest of India >Karnataka>Karnataka>Bangalore >Bangalore >Karnataka>>SANJAY NAGAR Equitas Small Finance Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Customer Service Officer Role Category Parameters Parameter Weight % Metro Urban SU Rural CSO Service Quality Welcome calling and onboarding Customers (100% of NTB A/cs of the Branch % NA NA NA NA CSO Quantitative Parameters MoM CASA NTB (Nos % CSO Quantitative Parameters ...


  • Branch Banking>Rest of India >Karnataka>Karnataka>Bangalore >Bangalore >Karnataka>>H S R layout Equitas Small Finance Ltd Full time ₹ 1,04,000 - ₹ 3,12,000 per year

    Service Delivery Officer Role Category Parameters Parameter Weight % Metro Urban SU Rural Service Delivery Officer Quantitative Parameters MoM - Generate 25 leads (LG level) across various products (SA, MF, MF SIP, Insurance, Gold Loan, FD, RD, Locker % NA NA NA NA Service Delivery Officer ...


  • Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, Karnataka, India Quick customer electronic service Full time

    Im looking customer support excutive, 8904309332, near Hormavu signal banglore 560043 **Job Types**: Full-time, Part-time Pay: From ₹9,000.00 per month **Benefits**: - Cell phone reimbursement Supplemental Pay: - Overtime pay - Performance bonus - Yearly bonus **Language**: - English (preferred) - Hindi (preferred) Work Location: In person


  • , Bangalore , H S R layout, Branch Banking, Karnataka, Rest of India Equitas Small Finance Bank Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    RoleCategoryParametersParameter Weight %MetroUrbanSURuralService Delivery OfficerQuantitative ParametersMoM - Generate 25 leads (LG level) across various products (SA, MF, MF SIP, Insurance, Gold Loan, FD, RD, Locker)15%NANANANAService Delivery OfficerQuantitative ParametersMapped Book: 3% MoM TRV Growth of Mapped Book20%Service Delivery OfficerCustomer...


  • Inclusive Banking - SBL>South>Karnataka>Karnataka>Bangalore>K.R.Puram>Karnataka>>K.R.Puram, India Equitas Small Finance Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail


  • , Karnataka, K.R.Puram, Bangalore, South, Inclusive Banking - SBL, India Equitas Small Finance Bank Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Customer Service Officer - RetailCustomer Service Officer - RetailCustomer Service Officer - RetailCustomer Service Officer - RetailCustomer Service Officer - RetailCustomer Service Officer - Retail


  • Inclusive Banking - MF>South>Karnataka>Karnataka>Bangalore>Central Bangalore>Karnataka>>Tumkur, India Equitas Small Finance Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Service Officer - MF Customer Service Officer _ MF Customer Service Officer _ MF Customer Service Officer _ MF Customer Service Officer _ MF Customer Service Officer _ MF Customer Service Officer _ MF Customer Service Officer _ MF


  • Inclusive Banking - MF>South>Karnataka>Karnataka>Mandya>Mandya>Karnataka - Corporation>>Kr Pet, India Equitas Small Finance Ltd Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Customer Service Officer - MF Customer Service Officer - MF Customer Service Officer - MF Customer Service Officer - MF Customer Service Officer - MF Customer Service Officer - MF Customer Service Officer - MF


  • Branch Banking>North>Madhya Pradesh>MP and CG>Indore>Indore>Madhya Pradesh>>Bhawarkuan, India Equitas Small Finance Ltd Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    Customer Service OfficerThe Customer Service Officer will be responsible for providing excellent customer service, addressing customer inquiries, and resolving issues. They will also handle customer transactions and maintain accurate records. The role requires strong communication and problem-solving skills