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CRM Executive

2 weeks ago

Delhi, Delhi, India Neuraleap Technology Group Full time ₹ 3,60,000 per year

We're Hiring – CRM Executive

Location:
Greater Kailash, Delhi


Salary:
₹30,000 per month


Experience:
1+ Year


Employment Type:
Full-time

Key Responsibilities

  • Manage and update customer database in the CRM system.
  • Handle inbound and outbound communication with clients.
  • Follow up on leads, inquiries, and service requests.
  • Coordinate with internal teams to ensure customer satisfaction.
  • Generate CRM reports and track customer interaction history.
  • Identify opportunities to improve customer engagement and retention.

Requirements

  • Minimum 1 year of experience in CRM or customer relationship management roles.
  • Proficiency in MS Office and CRM tools (e.g., Zoho, Salesforce, HubSpot).
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Customer-focused mindset with problem-solving abilities.

Skills: customer satisfaction,crm,communication