Customer Support and Onboarding Process

Roles & ResponsibilitiesNew customer onboardingBe able to understand the nature of client issues and resolve them in a timely and efficient manner.Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.Self-motivated and be team player.Maintain policies and procedures when working with clients and provide appropriate...

Organizational Overview:Yanolja Cloud Solution Pvt. Ltd. (YCS), is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our...

Organizational Overview:Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+...

Job description:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service.Key Responsibilities:Handle inbound and outbound calls, emails, and chat to assist customers with inquiries related to diamonds, jewelry, and...

Job Summary:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. The ideal candidate will have excellent communication skills, in-depth knowledge of diamonds (4Cs, certification, grading), and the ability to handle...

Company Overview:PortPro is at the forefront of the drayage industry, driving change with ourinnovative web-based operating system. As we continue to grow, we are shaping the largesttechnology platform in the industry, dedicated to optimizing supply chains and making themmore efficient. Joining our team offers you the chance to contribute significantly to a...

Key Responsibilities:Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery processProblem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues...

Company DescriptionAlpino Health Foods is dedicated to making India fall in love with peanuts. We transform peanuts into delicious and healthy foods that are rich in protein and beneficial for your health. Our mission is to promote the benefits of peanuts while offering tasty options that everyone will love.Role DescriptionThis is a full-time on-site role...

Organizational Overview:Yanolja Cloud Solution Pvt. Ltd., is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software,...

Job Description:As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service.Key Responsibilities:Customer Assistance: Address customer inquiries, concerns, and feedback through various channels,...