Process Associate

2 weeks ago

Satellite Ahmedabad Gujarat, India Future Healthcares Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Key Responsibilities

  • Make outbound calls to US insurance providers to follow up on medical claims.
  • Handle inbound queries related to claims, billing status, and patient appointments.
  • Schedule patient appointments and update records accurately in the system.
  • Accurately document call details and update claim status in the system.
  • Meet daily/weekly performance metrics for call handling and collections.
  • Coordinate with internal teams for smooth claim resolution.

Qualifications & Skills

  • Good English communication (verbal & written).
  • Basic knowledge of computers/MS Office.
  • Freshers or candidates with prior BPO/Healthcare experience are welcome.
  • Willingness to work night shifts (US process).

Benefits

  • Leave encashment
  • Paid sick time & paid time off
  • Provident Fund

Contact: Speak with the employer at

Job Types: Full-time, Fresher

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Leave encashment
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Satellite, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • KPO/BPO: 1 year (Preferred)

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

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