Process Associate

2 weeks ago


Satellite Ahmedabad Gujarat, India Future Healthcares Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Key Responsibilities

  • Make outbound calls to US insurance providers to follow up on medical claims.
  • Handle inbound queries related to claims, billing status, and patient appointments.
  • Schedule patient appointments and update records accurately in the system.
  • Accurately document call details and update claim status in the system.
  • Meet daily/weekly performance metrics for call handling and collections.
  • Coordinate with internal teams for smooth claim resolution.

Qualifications & Skills

  • Good English communication (verbal & written).
  • Basic knowledge of computers/MS Office.
  • Freshers or candidates with prior BPO/Healthcare experience are welcome.
  • Willingness to work night shifts (US process).

Benefits

  • Leave encashment
  • Paid sick time & paid time off
  • Provident Fund

Contact: Speak with the employer at

Job Types: Full-time, Fresher

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Leave encashment
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Satellite, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • KPO/BPO: 1 year (Preferred)

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person


  • Process Associate

    6 days ago


    Satellite, Ahmedabad, Gujarat, India Future Healthcares Full time

    **Key Responsibilities** - Make outbound calls to US insurance providers to follow up on medical claims. - Handle inbound queries related to claims, billing status, and patient appointments. - Schedule patient appointments and update records accurately in the system. - Accurately document call details and update claim status in the system. - Meet...

  • Process Associate

    1 week ago


    Ahmedabad, Gujarat, India GJ Tech solutions Pvt Ltd Full time

    **GJ Tech Solutions Pvt Ltd.**The company offers a diverse range of services including chat support, social media marketing, graphic design, and website development. **Title**: Process Associate **Experience**: Fresher to 2 years **Location**: Science City Road, Sola, Ahmedabad, Gujarat. - 380060 - Ability to handle multiple tasks simultaneously with...

  • Process Associate

    3 weeks ago


    Ahmedabad, Gujarat, India, Gujarat MSBC Group Full time

    Position: Process Associate (Back Office)Location: Ahmedabad(On-site)Experience: 1+ YearsShift Timing: 12:30 PM – 10:30 PMJob Type: Full-TimeCompany Overview:MSBC Group is a dynamic and growing global IT solutions provider with a strong presence across the UK, US, and India, now expanding in the UAE. With 20+ years of excellence, MSBC specializes in...

  • Process Associate

    1 week ago


    Ahmedabad, Gujarat, India Future Healthcares Full time

    As a US Voice based Process Associate, you will be responsible for managing customer interactions via phone, addressing customer concerns, and providing precise information about our products and services. You will play a vital role in enhancing customer satisfaction and upholding the company's reputation. **Responsibilities**: - Handle inbound and...

  • Process Associate

    1 week ago


    Ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...

  • Process Associate

    2 weeks ago


    Ahmedabad, India NSEG Pvt. Ltd. Full time

    NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...

  • Process Associate

    3 days ago


    ahmedabad, India MSBC Group Full time

    Position: Process Associate (Back Office)Location: Ahmedabad(On-site)Experience: 1+ YearsShift Timing: 12:30 PM – 10:30 PMJob Type: Full-TimeCompany Overview:MSBC Group is a dynamic and growing global IT solutions provider with a strong presence across the UK, US, and India, now expanding in the UAE. With 20+ years of excellence, MSBC specializes in...

  • Process Associate

    5 days ago


    Ahmedabad, India MSBC Group Full time

    Position: Process Associate (Back Office)Location: Ahmedabad(On-site)Experience: 1+ YearsShift Timing: 12:30 PM – 10:30 PMJob Type: Full-TimeCompany Overview:MSBC Group is a dynamic and growing global IT solutions provider with a strong presence across the UK, US, and India, now expanding in the UAE. With 20+ years of excellence, MSBC specializes in...

  • Process associate

    3 weeks ago


    Ahmedabad, India MSBC Group Full time

    Position: Process Associate (Back Office) Location: Ahmedabad(On-site) Experience: 1+ Years Shift Timing: 12:30 PM – 10:30 PM Job Type: Full-Time Company Overview: MSBC Group is a dynamic and growing global IT solutions provider with a strong presence across the UK, US, and India, now expanding in the UAE. With 20+ years of excellence, MSBC...

  • Process Associate

    2 weeks ago


    Ahmedabad, India MSBC Group Full time

    Position: Process Associate (Back Office) Location: Ahmedabad(On-site) Experience: 1+ Years Shift Timing: 12:30 PM – 10:30 PM Job Type: Full-Time Company Overview: MSBC Group is a dynamic and growing global IT solutions provider with a strong presence across the UK, US, and India, now expanding in the UAE. With 20+ years of excellence, MSBC specializes in...