Process Associate

6 days ago

Satellite Ahmedabad Gujarat, India Future Healthcares Full time

**Key Responsibilities**
- Make outbound calls to US insurance providers to follow up on medical claims.
- Handle inbound queries related to claims, billing status, and patient appointments.
- Schedule patient appointments and update records accurately in the system.
- Accurately document call details and update claim status in the system.
- Meet daily/weekly performance metrics for call handling and collections.
- Coordinate with internal teams for smooth claim resolution.

**Qualifications & Skills**
- Good English communication (verbal & written).
- Basic knowledge of computers/MS Office.
- Willingness to work night shifts (US process).

**Benefits**
- Leave encashment
- Paid sick time & paid time off
- Provident Fund

**Contact**: Speak with the employer at **+91 9724587281**

**Job Types**: Full-time, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Satellite, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- KPO/BPO: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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