Admission & Billing

2 weeks ago

Mumbai, Maharashtra, India P D Hinduja Hospital and Medical Research Centre (HNH) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Summary:We are seeking enthusiastic and detail-oriented Senior Executive / Team Leader to join our dynamic Admissions & Billing Department.

Key Responsibilities:

  • Assist with the patient admission process, including registration, verification of patient information, and completion of necessary documentation.
  • Support the discharge process by coordinating with medical staff, preparing discharge summaries, and ensuring a smooth transition for patients.
  • Learn to generate preliminary cost estimates for various medical procedures and services.
  • Assist with cashier duties, including receiving payments, issuing receipts, and maintaining accurate records.
  • Gain understanding of hospital billing procedures, including the preparation and submission of bills.
  • Learn to liaise with Third-Party Administrators (TPAs) for insurance-related queries and pre-authorization processes.
  • Maintain patient confidentiality and adhere to hospital policies and procedures.
  • Provide excellent customer service to patients and their families, addressing their queries and concerns with empathy and professionalism.
  • Collaborate effectively with other departments to ensure seamless patient flow and efficient operations.
  • Participate actively in training programs and seek opportunities for continuous learning and development.
  • Be flexible to work in rotational shifts, including morning shifts (7:00 AM to 3:00 PM), evening shifts (2:00 PM to 10:00 PM) and Night Shifts.
  • Perform any other duties as assigned by the department supervisor.

Qualifications and Skills:

  • Graduation in any discipline from a recognized university.
  • Excellent verbal and written communication skills in English. Fluency in Hindi and/or Marathi would be an advantage.
  • Basic computer proficiency, including knowledge of MS Office Suite (Word, Excel).
  • Strong attention to detail and accuracy.
  • Good organizational and time-management skills.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • A positive attitude, strong work ethic, and a willingness to learn.
  • Excellent interpersonal and customer service skills.
  • Ability to work effectively both independently and as part of a team.
  • Flexibility to work in rotational shifts.

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