Customer Relationship Executive

13 hours ago

Tiruvalla, Kerala, India Eminent Edu Skills Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Primary Role:

To build and maintain strong relationships with students, parents, and other stakeholders, ensuring satisfaction and smooth communication between the institute and its clients.

Key Job Duties & Responsibilities:1. Student & Parent Interaction

  • Act as the primary point of contact for inquiries, admissions, and support.
  • Respond promptly to calls, emails, and walk-in queries from students and parents.
  • Guide potential students and parents through admission procedures, course details, and fee structures.
  • Handle student onboarding and orientation processes.

2. Relationship Management

  • Build and nurture long-term relationships with students, parents, and alumni.
  • Follow up with existing students to ensure satisfaction with programs and address any concerns.
  • Maintain regular communication to encourage renewals, referrals, and continued engagement.
  • Collect feedback to improve overall service quality.

3. Admission & Enrollment Support

  • Assist in lead generation and conversion activities.
  • Maintain accurate records of leads, inquiries, admissions, and follow-ups.
  • Support the admissions team in achieving enrollment targets.

4. Coordination & Administration

  • Coordinate between academic, finance, and operations departments to resolve student issues.
  • Ensure timely communication of schedules, results, and important announcements.
  • Update and maintain CRM databases or student management systems.

Skills Required:

  • Diploma/ Any Degree/ PG
  • Excellent communication and interpersonal skills
  • Strong problem-solving and conflict-resolution abilities
  • Good organizational and multitasking skills
  • Proficiency in MS Office and CRM tools
  • Customer-focused attitude with patience and empathy

Contact Person

Job Types: Full-time, Fresher

Pay: ₹8, ₹20,000.00 per month

Work Location: In person

  • Customer Relationship Executive

    7 days ago

    Tiruvalla, Kerala, India TENZING SCHOOL OF FOREIGN LANGUAGES Full time ₹ 1,56,000 - ₹ 4,68,000 per year

    Looking for a CRM with Strong communication and problem-solving skills and with 2-3 years of experience in customer service or relationship management preferably woman candidates.Job Type: Full-timePay: From ₹13,000.00 per monthWork Location: In person

  • Customer Relations Executive- Insurance

    2 weeks ago

    Tiruvalla, Kerala, India SS TVS Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    We are hiring for Customer Relationship Executive for InsuranceExperience : Candidates with 0-5 yr of experience can apply .Location : PathanamthittaInterested candidates can send your resume to Roles and Responsibility :Building and maintaining strong customer relationships through excellent communication and service.Identifying customer needs and providing...

  • Customer Service Executive

    2 days ago

    Tiruvalla, Kerala, India Muthoot FinCorp (MFL) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    •To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet & contribute towards branch profitability targets. •Promotes the products...

  • Personal Loan Collection Executive

    2 days ago

    Tiruvalla, Kerala, India JMJ finance Ltd Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Personal Loan Collection ExecutiveDepartment: CollectionsLocation:PathanamthittaJob Summary:The Personal Loan Collection Executive is responsible for recovering overdue payments on personal loan accounts through regular follow-ups, field visits, and negotiations, while maintaining good customer relationships and ensuring compliance with company...

  • sales executive

    4 days ago

    Tiruvalla, Kerala, India OCEAN POLYMER TECHNOLOGIES PVT Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Job Title: Territory Sales Executive (TSE)Company: Ocean Polymer Technologies Pvt. Ltd.Location: PATHANAMTHITTA , KeralaEmployment Type: Full-timeAbout the Company:Ocean Polymer Technologies Pvt. Ltd., South India's leading plastic molding company, has 11 state-of-the-art manufacturing facilities producing high-quality water tanks, pipes, hoses, chemical...

  • Customer Relation Executive cum Front Office

    2 weeks ago

    Tiruvalla, Kerala, India SS HYUNDAI, ADOOR Full time ₹ 1,92,000 per year

    We are hiring Customer Relation Executive cum Front OfficeExperience : 0-5 yr ExpShare your Resume or Contact : Must have Excel knowledge.Female Candidates can only apply.Key ResponsibilitiesGreet clients, visitors, and guests warmly.Handle inquiries by answering questions and providing necessary information.Answer, screen, and forward phone calls; take and...

  • Marketing Executive

    11 hours ago

    Tiruvalla, Kerala, India Eminent Edu Skills Full time ₹ 2,40,000 - ₹ 14,40,000 per year

    Role OverviewThe Marketing Executive is responsible for promoting the institute's courses, programs, and brand to prospective students and parents. The role involves planning and executing marketing campaigns, managing events, and driving admissions through both digital and offline strategies.Key Responsibilities1. Marketing & PromotionDevelop and implement...

  • Business Development Executive

    16 hours ago

    Tiruvalla, Kerala, India Eminent Edu Skills Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    About the Role:We are seeking a dynamic and motivated Business Development Executive (BDE) to join our education team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with schools, colleges, students, and parents, and driving sales of our educational products and services.Key...

  • Executive Chef

    1 week ago

    Tiruvalla, Kerala, India HOTEL YAMUNA Full time ₹ 2,80,000 - ₹ 5,60,000 per year

    Job Title: Executive ChefDepartment: KitchenReports To: General ManagerPosition Summary:The Executive Chef is responsible for overseeing all kitchen operations, including menu planning, food preparation, cost control, quality standards, and kitchen staff management. The position ensures that all culinary operations run efficiently and deliver exceptional...

  • Branch Manager

    4 days ago

    Tiruvalla, Kerala, India Green SMACS Ltd Full time ₹ 4,20,000 per year

    We are hiring BM,customer relationship executive, ABM, BDM, BDE,Job Types: Full-time, PermanentPay: ₹25, ₹35,000.00 per monthBenefits:Leave encashmentPaid sick timePaid time offProvident FundWork Location: In person