Customer Relation Executive cum Front Office

2 days ago

Tiruvalla, Kerala, India SS HYUNDAI, ADOOR Full time ₹ 1,92,000 per year

We are hiring Customer Relation Executive cum Front Office

Experience : 0-5 yr Exp

Share your Resume or Contact :

Must have Excel knowledge.

Female Candidates can only apply.

Key Responsibilities

  • Greet clients, visitors, and guests warmly.
  • Handle inquiries by answering questions and providing necessary information.
  • Answer, screen, and forward phone calls; take and relay messages.
  • Coordinate and manage appointments, meetings, and events.
  • Manage incoming and outgoing mail and emails.
  • Maintain and update records, files, and databases; prepare reports.
  • Order and monitor office supplies; ensure the front office is well-stocked.
  • Ensure office equipment is functional; arrange for repairs when needed.
  • Maintain a clean and organized reception area.
  • Communicate with clients, vendors, and service providers; address any issues.
  • Handle basic billing tasks and process payments if required.
  • Maintain visitor logs and ensure security protocols are followed.
  • Monitor and manage office access to ensure security.
  • Assist with internal communications and support various office needs.
  • Help new employees with orientation and setup, including issuing ID badges.
  • Address and resolve any issues or conflicts that arise in the front office.
  • Follow protocols and act as a point of contact in emergency situations.
  • Assist with special projects, data entry, research, or coordination of company events.

Job Type: Full-time

Pay: Up to ₹16,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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