Pre-Sales Executive

2 weeks ago

Pune, Maharashtra, India Trimortal Ventures LLP Full time ₹ 1,44,000 - ₹ 2,40,000 per year

Job Summary:

We are seeking a dynamic and customer-oriented Pre-Sales Executive to be the first point of contact for potential customers. The role involves understanding client requirements, providing property information, scheduling site visits, and ensuring a seamless lead nurturing process until handover to the sales team.

Key Responsibilities:

  • Lead Management:
  • Handle inbound/outbound calls, follow up on leads generated.
  • Qualify leads based on client requirements, budget, and preferences.
  • Maintain and update CRM systems with lead information and communication records.
  • Client Engagement:
  • Explain project features, amenities, pricing, and benefits to potential customers.
  • Coordinate with sales team for site visits and ensure timely follow-ups.
  • Schedule and confirm appointments with clients for project presentations or site visits.
  • Coordination:
  • Liaise with marketing and sales teams for smooth transition and lead conversion.
  • Ensure all customer queries are addressed promptly and professionally.
  • Documentation & Reporting:
  • Maintain records of customer interactions and status of leads.
  • Prepare daily/weekly/monthly reports on lead conversions, follow-ups, and customer feedback.

Key Skills & Requirements:

  • Excellent communication and interpersonal skills
  • Strong persuasion and negotiation ability
  • Ability to multitask and work in a fast-paced environment
  • Prior experience in real estate or a customer service role preferred
  • Fluency in English and local language(s)

Education:

  • Bachelor's degree in Business Administration, Marketing, or a related field (preferred but not mandatory)

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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