Customer Care Service

2 weeks ago

Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 3,72,000 per year

Job Title: Customer Support Executive

Location: Gurgaon

Department: Customer Service

Job Type: Full-time

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, or social media.
  • Identify and assess customers' needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Provide feedback on the efficiency of the customer service process.

Required Skills & Qualifications:

  • Bachelor's degree in any discipline (preferred).
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening
  • .Excellent communication and presentation skills.
  • Prior experience in customer service or support roles is an advantage.

Preferred Qualifications:

  • Both fresher and experienced candidates can apply for this customer service role.
  • Experience in telecom, BPO, and Tele sales industries is a plus.
  • Fluency in English and Hindi

Send your CVs

Email :-

Contact No

Job Types: Full-time, Permanent

Pay: ₹20, ₹31,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you Ok with Customer Service?

Education:

  • Bachelor's (Required)

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

  • Assistant Manager Customer Care/ Service

    2 weeks ago

    Gurgaon, Haryana, India Right Step Consulting Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Job Designation: Assistant Manager Customer Care/ Service Brief Role: To lead and manager a team of 15 customer care associates. Customer Care division is responsible for attending incoming calls, e-mails, voice mails, registration & resolution of service calls, queries, requests at in-house call center unit. It also performs C-Sat...

  • Customer Care Executive

    1 hour ago

    Gurgaon, Haryana, India Cubnet Service Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Manage customer queries via phone, email & chat* Maintain high NPS through timely resolutions* Collaborate with teams for issue escalation* Provide exceptional service within blended processShare CV @ Office cab/shuttleProvident fund

  • Customer Care

    2 days ago

    Gurgaon, Haryana, India Kanpan Organic Farms Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesHandle customer orders & complaints professionally, ensuring timely resolution and high levels of customer satisfaction.Provide excellent customer service through effective communication, empathy, and problem-solving skills.Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.Develop strong...

  • Customer Service Executive

    5 days ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, Haryana, India ALLIANZ Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Description Assistance Coordinator Location: Gurgaon/India Allianz is the home for those who dare a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people both its 83 million private and corporate customers and its 142,000 employees Allianz fosters a culture...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, Haryana, India ALLIANZ Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description : Assistance Coordinator Location: Gurgaon, India Allianz is the home for those who dare a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people both its 83 million private and corporate customers and its 142,000 employees Allianz fosters a culture...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, Haryana, India ALLIANZ Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Assistance Coordinator Location: Gurgaon, India Allianz is the home for those who dare a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people both its 83 million private and corporate customers and its 142,000 employees Allianz fosters a culture...

  • Customer Care Representative

    2 weeks ago

    Gurgaon, Haryana, India HRassistance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Our client is a global leader in Logistics industry. It is looking to hire for multiple positions of associates in its customer care department for voice process to handle inbound customer queries (Inbound Call centre - Voice Process) What you will do: The Customer Care Representative will be responsible for: Providing customer...

  • Customer Care Representative

    2 weeks ago

    Gurgaon, Haryana, India HRassistance Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Our client is a global leader in Logistics industry. It is looking to hire for multiple positions of associates in its customer care department for voice process to handle inbound customer queries (Inbound Call centre - Voice Process)What you will do:The Customer Care Representative will be responsible for: Providing customer support to international...

  • Customer Care Executive

    5 days ago

    Gurgaon, Haryana, India FA GIFTS PRIVATE LIMITED Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Care ExecutiveCompany: FA Gifts Private LimitedLocation: C-2, Old DLF Colony, Sector 14, Gurgaon, HaryanaJob Description:FA Gifts Private Limited is seeking a dedicated and enthusiastic Customer Care Executive to join our team. The ideal candidate will be responsible for managing customer interactions, resolving issues efficiently, and...