Customer Care Manager
4 days ago
Role Overview: You will oversee the daily operations of the customer service department, ensuring that customer queries, complaints, and feedback are addressed efficiently. Your main goal will be to maintain high levels of customer satisfaction and loyalty by handling escalated customer issues that require managerial intervention. Additionally, you will be responsible for investigating and resolving complex service problems effectively and developing strategies to enhance customer experience and retention. Key Responsibilities: - Oversee daily operations of the customer service department - Ensure efficient handling of customer queries, complaints, and feedback - Maintain high levels of customer satisfaction and loyalty - Handle escalated customer issues requiring managerial intervention - Investigate and resolve complex service problems effectively - Develop strategies to enhance customer experience and retention Qualification Required: - Any Graduation Experience Required: - Minimum 3 years of experience in a relevant field Please note that this is a full-time position with a day shift schedule and the work location is in person.,
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Customer Care Executive
1 week ago
Kannur, Kerala, India BTRAC Full time ₹ 1,20,000 - ₹ 1,80,000 per yearWe are seeking a proactive and customer-oriented Customer Care Executive with strong communication skills. The ideal candidate will have prior experience in handling customer interactions and providing effective support, ensuring excellent customer satisfaction.Key Responsibilities:Handle inbound and outbound calls, emails, and messages to assist...
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Customer Care Manager
1 week ago
Kannur, Kerala, India FOOD ALLIANCE (Supreme Food Co) Full time ₹ 1,88,082 - ₹ 4,93,205 per yearSupervising a team of customer support professionals.Monitoring the entire customer service process.Resolving customer issues brought to your attention.Creating procedures and policies for effective customer service.Planning how to train customer support professionals.Standardizing the customer service delivery of an organization.Interviewing the skills of...
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Senior Customer Care Executive
6 days ago
Kannur, Kerala, India VolksWagen Kannur Full time ₹ 1,80,000 - ₹ 3,60,000 per yearRole OverviewThe Senior Customer Relations Executive (CRE) plays a key role in ensuring exceptional customer service standards in the Service Department. This role involves handling escalations, guiding junior team members, and ensuring Volkswagen's customer care policies are effectively implemented. The Senior CRE acts as a bridge between customers, service...
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customer care executive 1382
5 days ago
Kannur, Kerala, India UNIQUEFORM Full timeIMMEDIATE HIRINGCall Us/Whatsapp Immediately To Ensure Your Opportunity Get registered at one of the most promising consultancies at Kannur district. We provide job opportunities to all the candidates registered with us. To know more about the job vacancy contact Riddhi Management Consultancy.POST: CUSTOMER CARE EXECUTIVE VC 1382LOCATION: THOTTADAEXPERIENCE:...
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Customer Service Representative
18 hours ago
Kannur, Kerala, India KAPS Motors PVT ltd Full time ₹ 2,24,000 - ₹ 2,64,000 per year1. : -The Workshop Manager is responsible for overseeing the day-to-day operations of the automobile workshop, ensuring efficient service delivery, customer satisfaction, and adherence to quality and safety standards. The role involves managing the team of technicians, coordinating with Customer Relationship Executives (CREs), monitoring reports, and...
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Retail Sales Assistant
3 days ago
Kannur, Kerala, India Computer Care Full time ₹ 1,56,000 - ₹ 2,16,000 per yearNeed passionate Sales staff for branded showroom in Kannur.Candidates with prior experience in Sales apply with latest resumeRole: Handling store activities, Customer service, Inventory managementJob Type: Full-timePay: ₹156, ₹216,000.00 per yearBenefits:Health insuranceProvident FundWork Location: In person
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Sales Manager
3 days ago
Kannur, Kerala, India MAGNUS STORE AND CARE PVT LTD Full time ₹ 3,00,000 - ₹ 4,00,000 per yearWe are seeking a highly motivated and experienced Sales Manager to lead and oversee our sales team. The Sales Manager will be responsible for developing and implementing sales strategies, managing key accounts, mentoring team members, and achieving revenue targets. The ideal candidate has a strong background in sales, excellent leadership skills, and a...
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CRM (Customer Relationship Manager)
1 week ago
Kannur, Kerala, India RJ Atlas Jewellery Full time ₹ 1,44,000 - ₹ 2,04,000 per yearwe are hiring for those who are responsible for building and maintaining strong relationships with customers to enhance satisfaction, loyalty, and retention. The role involves understanding customer needs, ensuring high-quality service, resolving issues efficiently, and developing strategies to improve the overall customer experience and brand trust.Key...
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Customer Support Executive
5 days ago
Kannur, Kerala, India Inexoft Technologies Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearWe are looking for a polite, professional, and motivated Customer Support Executive to contact our customers and collect feedback regarding our software support services. The ideal candidate will help us understand customer satisfaction, identify areas for improvement, and contribute to enhancing the overall customer experienceKey Responsibilities:Call...
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Consultant Physiotherapist
1 week ago
Kannur, Kerala, India Oncure Health Full time ₹ 6,00,000 - ₹ 12,00,000 per yearConsultant PhysiotherapistRole Overview: The Physiotherapist provides comprehensive care by evaluating, planning, and administering physical therapy treatments to patients. The role involves conducting specific consultations, follow-ups, and managing package patients.Key Responsibilities:● Assess and diagnose patients to create personalised treatment...