International Sales Executive
4 days ago
About IntouchCX:
IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000 by Greg and Jeff Fettes, the company started as a small telephone answering service in the Canadian Prairies and has grown to employ over 35,000 people across 14 countries. IntouchCX serves a variety of industries, including retail, healthcare, technology, and e-commerce, offering omnichannel support through voice, email, chat, and social media.
Responsibilities:
- Handle inbound calls related to cancellations, billing, and tech issues.
- Drive customer retention with effective communication and tailored offers.
- Document interactions accurately using cloud systems.
- Meet KPIs: Handle Time, CSAT, Save Rate, and more.
Requirements
- Excellent English communication skills.
- 6+ months experience in customer service (international voice preferred).
- Strong problem-solving and persuasive abilities.
- Comfortable using Android/iOS and digital tools.
Perks
- Performance-based incentives
- PF & ESI
- Recognition Programs
- 2 way Cab facility
Intrested candidates can Walk-in to below loaction and mention on top of resume RAM
Ram
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