Desktop Support Engineer

2 days ago

Noida Sector Noida Uttar Pradesh, India IT Mount Computer Solution Full time ₹ 10,000 - ₹ 1,20,000 per year
  • Install, configure, and maintain desktops, laptops, printers, and other peripherals.
  • Provide technical support for operating systems (Windows, macOS, Linux) and common business applications.
  • Troubleshoot hardware, software, and network connectivity issues for end-users.
  • Manage user accounts, permissions, and access in Active Directory, Office 365, or similar platforms.
  • Monitor and respond to support requests via ticketing systems, email, or phone.
  • Escalate complex issues to higher-level IT staff or vendors when necessary.
  • Maintain accurate documentation of support activities, solutions, and inventory.
  • Perform regular system updates, security patches, and preventive maintenance.
  • Assist with onboarding and offboarding of employees, including equipment setup and recovery.
  • Provide training and guidance to users on IT policies and best practices.

Job Types: Full-time, Freelance

Contract length: 12 months

Pay: ₹7, ₹10,000.00 per month

Work Location: In person

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