Desktop Support Engineer
2 days ago
- Install, configure, and maintain desktops, laptops, printers, and other peripherals.
- Provide technical support for operating systems (Windows, macOS, Linux) and common business applications.
- Troubleshoot hardware, software, and network connectivity issues for end-users.
- Manage user accounts, permissions, and access in Active Directory, Office 365, or similar platforms.
- Monitor and respond to support requests via ticketing systems, email, or phone.
- Escalate complex issues to higher-level IT staff or vendors when necessary.
- Maintain accurate documentation of support activities, solutions, and inventory.
- Perform regular system updates, security patches, and preventive maintenance.
- Assist with onboarding and offboarding of employees, including equipment setup and recovery.
- Provide training and guidance to users on IT policies and best practices.
Job Types: Full-time, Freelance
Contract length: 12 months
Pay: ₹7, ₹10,000.00 per month
Work Location: In person
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