Inbound Customer Service Representative

4 days ago


Kolkata metropolitan area West Bengal, India E Solution Info Full time ₹ 3,00,000 - ₹ 4,50,000 per year

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • At least 1 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • We are seeking qualified professionals to join our team for Pilot Batch
  • Eligibility Criteria:
  • Minimum qualification: Graduate 70%/ Under Graduate 30%
  • Typing speed: 27 WPM with 95% accuracy
  • Prior chat process experience preferred in Inbound


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