Client Support Executive
2 weeks ago
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Guide customers through solutions and provide clear instructions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other teams to improve product functionality and customer experience.
- Assist in the development of support documentation and knowledge base articles.
- Meet or exceed performance targets for customer satisfaction, response time, and resolution time.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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