Contract Technical Writer

8 hours ago

Bengaluru, Karnataka, India Healthify Full time ₹ 9,00,000 - ₹ 12,00,000 per year

As a Contract Technical Writer focused on Engineering Knowledge Documentation, you'll transform our deep technical knowledge-sharing sessions—live or recorded—into clear, structured documentation. You'll work closely with our Principal Engineers, SRE team, and AI/backend developers to capture architecture overviews, code walkthroughs, runbooks, and feature guides.

Key Responsibilities

  • Capture & Analyze Recordings
  • Review video/audio recordings of technical workshops, code demos, and deep-dive sessions
  • Leverage transcripts or AI-assisted tools to extract key concepts, code snippets, and process steps
  • Create High-Quality Documentation
  • Produce architecture diagrams, end-to-end walkthroughs, runbooks, API overviews, and how-tos in Google Docs or Markdown
  • Organize content into logical sections with clear headings, summaries, prerequisites, steps, and troubleshooting tips
  • Collaborate with Engineers
  • Interview session speakers and attendees to clarify ambiguities and fill in gaps
  • Validate technical accuracy by reviewing drafts with subject-matter experts
  • Maintain & Enhance Knowledge Base
  • Maintain and organize our central documentation repository
  • Update earlier recordings into the same format and style
  • Standardize Documentation Processes
  • Define templates, style guides, and naming conventions
  • Recommend tooling for transcription, diagramming (e.g. Miro, Mermaid, Lucidchart), and version control

Must-Have Qualifications

  • 3 years of technical writing experience supporting software engineering teams
  • Strong understanding of software development concepts (APIs, microservices, CI/CD, IaC)
  • Familiarity with Python/Django, Go, AWS services, and AI/ML pipelines enough to parse code walkthroughs
  • Proven ability to turn recorded or live technical sessions into clear, concise written docs
  • Excellent written and verbal English communication skills
  • Experience with documentation tools and formats (Google Docs, Markdown/ReadTheDocs)
  • Comfortable using transcription tools and basic screenshot/video-capture utilities

Nice-to-Have

  • Background in computer science, engineering, or related technical field
  • Experience documenting DevOps/SRE runbooks, infrastructure diagrams, or data-ops pipelines
  • Familiarity with diagramming tools (Miro, Mermaid, Lucidchart) and embedding code samples
  • Prior exposure to AI-assisted writing or summarization tools (e.g., GitHub Copilot, ChatGPT)
  • Experience working in Agile/Scrum environments and using Jira or Asana for task tracking

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