Front Office Assistant

5 days ago


Cherai Kochi Kerala, India VKG GROUP HOLIDAY HOTEL Full time ₹ 16,80,000 - ₹ 24,00,000 per year
  • Oversee day-to-day operations to ensure smooth functioning of all departments (housekeeping, front desk, food and beverage, etc.).
  • Ensure compliance with health, safety, and environmental regulations.
  • Coordinate with department heads to maintain high standards of service and cleanliness.
  • Ensure guests have a memorable and enjoyable experience by resolving issues promptly and professionally.
  • Respond to guest feedback, reviews, and complaints in a timely and constructive manner.
  • Oversee concierge and guest service programs to enhance guest experiences.
  • Schedule and manage employee shifts, ensuring adequate staffing.
  • Set pricing strategies for rooms, services, and packages to optimize revenue.
  • Over all perfomance

Experienced or Freshers can apply

Job Type: Full-time

Pay: From ₹14,000.00 per month

Benefits:

  • Food provided

Work Location: In person


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