Front Office Assistant

10 hours ago


Cherai Kochi Kerala, India VKG GROUP HOLIDAY HOTEL Full time

Oversee day-to-day operations to ensure smooth functioning of all departments (housekeeping, front desk, food and beverage, etc.).
- Ensure compliance with health, safety, and environmental regulations.
- Coordinate with department heads to maintain high standards of service and cleanliness.
- Ensure guests have a memorable and enjoyable experience by resolving issues promptly and professionally.
- Respond to guest feedback, reviews, and complaints in a timely and constructive manner.
- Oversee concierge and guest service programs to enhance guest experiences.
- Schedule and manage employee shifts, ensuring adequate staffing.
- Set pricing strategies for rooms, services, and packages to optimize revenue.
- Over all perfomance

Experienced or Freshers can apply

Pay: From ₹16,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Work Location: In person



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