Tele Calling Executive _ FRESHER

2 days ago

Hyderabad, Telangana, India cdca5be1-6370-4ad7-87cf-c99e7929ef31 Full time ₹ 96,000 - ₹ 1,44,000 per year

Tele calling Executive – Roles & Responsibilities1. Customer Interaction - FRESHER

  • Make outbound calls to potential or existing customers to inform them about products/services.
  • Handle inbound calls, address customer queries, and provide accurate information.
  • Build and maintain strong customer relationships through professional communication.

2. Lead Generation & Sales

  • Identify customer needs and suggest suitable products or solutions.
  • Convert leads into sales by explaining benefits, pricing, and offers.
  • Follow up regularly with leads to maximize conversion.

3. Customer Support

  • Resolve customer issues, complaints, or service-related concerns.
  • Provide after-sales support and ensure customer satisfaction.
  • Escalate complex issues to senior staff when necessary.

4. Data Management

  • Maintain and update customer records in CRM or databases.
  • Track call details, conversation outcomes, and follow-up actions.
  • Prepare daily/weekly reports on calls, leads, and conversions.

5. Communication & Coordination

  • Coordinate with sales teams, field executives, or internal departments.
  • Share customer feedback and insights with management.
  • Participate in team meetings, training sessions, and performance reviews.

6. Professional Conduct

  • Follow company scripts, guidelines, and compliance standards.
  • Maintain confidentiality of customer data.
  • Ensure polite, empathetic, and customer-friendly communication at all times.

Job Type: Full-time

Pay: ₹8, ₹12,000.00 per month

Work Location: In person

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