Operations & Outreach Executive

Company Description

VishwaVerse
is a Pune-based early-stage prop-tech startup building a verified platform that connects customers with trusted real estate professionals — including interior designers, architects, legal experts, and contractors. We're on a mission to bring trust, transparency, and seamless project execution to the fragmented real estate services market in India.

Job Description

We are looking for a
dynamic, organized, and communication-savvy individual
who can represent
Vishwaverse
while coordinating with professionals and customers.

The ideal candidate will handle outbound communication, onboarding support, and basic coordination between clients and professionals listed on our platform.

Key Responsibilities:

• Make professional calls to onboard and verify architects, interior designers, contractors, and other real estate service providers.
• Reach out to homeowners and customers to explain Vishwaverse's services and assist them with their requirements.
• Coordinate meetings or site visits between customers and professionals.
• Maintain call logs, records, and updates in company CRM tools or Excel sheets.
• Follow up on pending actions and ensure smooth communication between both sides.
• Occasionally travel to meet professionals or visit offices (local travel only, as needed).

Requirements:

• Excellent communication skills in
  English and Hindi (Marathi is a plus)
  .
• Own
  laptop/computer
  ,
  mobile phone with WhatsApp and call recording
  , and a
  stable internet connection
  .
• Basic computer knowledge (Google Sheets, Excel, email communication).
• Prior experience in
  customer support
  ,
  telecalling
  ,
  operations
  , or
  business coordination
  is preferred.
• Self-driven, responsible, and able to manage time independently.

Responsibilities

• Visit and connect with professionals (interior designers, architects, contractors, etc.) across Pune.
• Initiate communication through calls, WhatsApp, and in-person meetings.
• Guide professionals through the onboarding and verification process on the VishwaVerse platform.
• Coordinate with internal teams for documentation, approvals, and support.
• Maintain detailed daily logs of outreach, meetings, and follow-up actions.
• Collect feedback and field insights to help refine operational and outreach strategies.

Qualifications

• Strong analytical and organizational skills.
• Excellent verbal and written communication.
• A customer-centric approach with the ability to work independently and collaboratively.
• Proficiency in
  Hindi, Marathi, and English
  .
• Basic understanding of the real estate or service provider ecosystem is a plus.

Candidate Requirements

• Recent graduates or students available for full-time engagement for
  11–12 months
  (contract basis, with the possibility of extension or full-time conversion).
• Must own a laptop with active and stable internet.
• Comfortable with local travel within Pune for field visits.
• Residing in or near Pune during the contract period.
• Open to all genders — we foster an inclusive and supportive work culture.
• Job Type: Full-time (Work from Home / Hybrid – Pune preferred)
• Experience: 0–3 years
• Salary Range: ₹15,000 – ₹20,000 per month (based on experience & performance)
• Work Location: Pune (Candidates from nearby areas preferred)

What You'll Gain

• Hands-on experience in field operations, professional onboarding, and customer interactions.
• Be part of a growing startup transforming the real estate service ecosystem.
• Work directly with the founding team and learn about real estate, technology, and startup operations.
• Growth opportunities based on performance and contribution.
• Exposure to the dynamic and growing
  prop-tech startup
  ecosystem.
• A chance to play a direct role in shaping the growth and impact of a disruptive real estate platform.

Location:
Pune (
Work from Home / Hybrid – Pune preferred
)

Duration:
11–12 months (Contract, extendable or convertible to permanent role)

Start Date:
Immediate

Salary:
Performance-based (discussed during the interview)

To Apply

Send your resume along with a brief note on why you're interested in this role to
or apply directly via LinkedIn.