Department Manager

3 days ago


Ludhiana, Punjab, India Trent Westside Full time ₹ 4,60,800 per year

Department Manager - Samoh

Key Responsibilities

Sales and Business Growth

: Drive sales performance by meeting daily, weekly, and monthly targets for the department.

Team Leadership

: Lead, motivate, and coach sales associates and other department staff, conducting team briefings, one-on-ones, and performance reviews.

Customer Experience

: Foster an engaging environment, provide product knowledge, offer styling suggestions, and build customer relationships to ensure high standards of customer service.

Visual Merchandising

: Execute visual merchandising plans, ensuring product display and store presentation align with brand guidelines to attract customers.

Inventory Management

: Oversee stock rotation, manage product replenishment, and ensure accurate inventory levels and product visibility on the floor.

Operations

: Ensure adherence to store procedures, support daily operational tasks like opening/closing and stock counts, and manage staff scheduling.

Loss Prevention

: Implement and maintain loss prevention strategies and safety protocols.

Reporting

: Monitor and report on key performance indicators (KPIs) such as conversion rates, units per transaction (UPT), and average transaction value (ATV).

Key Qualifications & Skills

Experience

: Prior experience in fashion retail management is often a requirement.

Leadership Skills

: Strong ability to lead, motivate, and develop a team.

Commercial Acumen

: Deep understanding of fashion trends and commercial strategy.

Customer Service

: Exceptional skills in delivering excellent customer service.

Analytical Skills

: Ability to understand and manage sales data and KPIs.

Communication

: Excellent communication skills for team and customer interactions.

Job Type: Full-time

Pay: ₹30, ₹38,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


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