Center Manager

5 days ago

Ludhiana, Punjab, India Max New York Life insurance Co Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year
Job Description

Job Title

Center Manager

Location

Branch Name (as per requirement)

Department

Bancassurance

Function

Bancassurance YBL - Sales

Reporting to

Regional Manager

Band

4

Function Summary

The Bancassurance Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Yes Bank. This department leverages Yes Banks existing customer base and infrastructure to offer insurance solutions.
Bancassurance Department serves as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring that insurance products are effectively marketed and sold to a wide customer base, while maintaining high standards of customer service, compliance, and performance.
Below is a summary of the key functions typically performed by the Bancassurance Department:

  • Sales and Distribution Management
  • Customer Relationship Management
  • Compliance and Regulatory Oversight
Job Summary

The role involves recruiting, training, and supervising executives to achieve business targets and insurance sales across a defined cluster of branches, while fostering a progressive partnership with the bank. The candidate will manage discrepancies at the cluster level, provide support for ongoing issue resolution, and oversee initiatives. They will also provide on-the-job training for operational processes and workflows to ensure operational excellence and customer satisfaction.

Key Responsibilities
  • Recruit, train and supervise executives to achieve the agreed business targets and insurance sales in the defined cluster and building a progressive partnership with the bank.
  • Manage the discrepancies at the cluster level, provide support for ongoing issue resolution, manage initiatives deployed, providing induction and on-the-job training for Ops processes and workflows to team in order to achieve operations excellence & derive customer satisfaction.
  • Participate in the hiring process, counsel and mentor performance, conduct fortnightly PRPs, co-create and implement recognition platforms in order to build a capable and motivated team in the Yes Bank Relationship.
  • Anticipate training requirements for the partner and lead the development and deployment of partner training programs in order to increase the selling effectiveness of owned as well partner teams.
  • Ensure that the system requirements are met in order to make the relationship productive, mutually beneficial, and compliant with all regulatory requirements.
  • Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the channel.
Key Skills Required
  • Communication skills
  • Strategic thinking
  • Product knowledge
  • Problem solving
  • Time management
  • Customer relationship management
  • Deal closing skills
  • Goal oriented
  • Customer centricity
Locations

Ludhiana, PB, IN

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