Corporate Employee Solutions Manager

2 weeks ago

Gurgaon, Haryana, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Manager - Corporate Employee Solutions-Corporate Employee Solutions-Regional sales

Manager - Corporate Employee Solutions-Regional sales

Job Description

  • Market Research & Client Identification: Conduct market research to identify potential GCC clients and key decision-makers within these organizations. Build a network of connections to initiate and develop relationships with prospective corporate clients. Expand the client coverage by onboarding new GCCs and enhance bank's market share.
  • Relationship Development: Develop and maintain strategic relationships with HR, finance, and procurement teams of targeted GCC clients, positioning the bank as a trusted partner for payroll and employee banking solutions.
  • Client Onboarding & Engagement: Lead the onboarding process for new GCC clients, ensuring a smooth transition and high-quality client experience. Regularly engage with clients to understand their banking needs and liaison with product, proposition and fulfilment teams to provide tailored solutions.
  • Generating Revenue and Increasing Wallet Share: Create opportunities with GCCs to cross sell and upsell bank's products and services with the specific focus on wallet share expansion.
  • Solution Design: Collaborate with product and proposition teams to develop and present customized solutions, including salary accounts, benefits, and exclusive banking products that meet the needs of GCC employees.
  • Client Issue Resolution: Manage any issues or challenges faced by strategic stakeholders, working closely with fulfilment teams to ensure quick and effective resolutions.
  • Reporting & Performance Analysis: Track performance metrics, prepare reports on new client acquisition, engagement levels, and revenue contribution, and analyze data to refine strategies.
Drive enhancement of the deposit pool from corporate employees and mapped customers. Ensure consistent delivery of high-quality service standards across branches. Promote and achieve cross-selling targets for non-deposit products including: Mutual Funds (MF) Insurance products Generate fee income through strategic product offerings and customer engagement. Oversee branch administration and ensure operational efficiency. Ensure full compliance with regulatory and internal guidelines. Manage team productivity and foster a positive work environment. Take ownership of branch-level profitability and break-even performance. Liaise with product management, marketing, and other verticals for product development and service enhancements. Monitor service delivery and resolve customer queries within defined turnaround times (TAT). Maintain high levels of customer satisfaction and retention through proactive relationship management. Experience LevelMid Level

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