Sales Customer Support

About the RoleWe are looking for dynamic and enthusiastic individuals to join our International Voice Process in Mumbai, where you will be supporting a leading healthcare client. This role involves providing exceptional customer service through outbound calls, assisting with document collection, and supporting the team of underwriters in the healthcare...

Key ResponsibilitiesCustomer Support OperationsManage daily customer support operations across phone, email, WhatsApp, live chat, and ticketing systems.Ensure timely and accurate resolution of customer queries, complaints, and escalations.Define and monitor SLAs, CSAT, NPS, TAT, and other CX metrics.Handle critical escalations and ensure root cause analysis...

Process customer ordersOrder acknowledgmentEnsuring Timely delivery of ordershipment deliveriesHandling NCR and processing Completing RejectionPrepare Quotation for new enquiryCustomer SupportPayment CollectionInvoicingAnalysis of sales Required Candidate profileTo help Sales colleagues prepare reports for meetings and audits.Communications with the...

Seeking a Customer Service Executive for a Retail brand in MumbaiResponsibilities● Be the first point of contact for customer support queries — pre-sale and post-sale● Handle inquiries via email, phone, and chat● Manage after-sales processes — warranty requests, returns, replacements● Work closely with the Operations team to ensure timely and...

About the Company: They are one of the leading System Integrators in Russia. Formerly a public/private JV between the Russian government and an Indian private entity, has recently become a joint venture aimed at system integration in the fields of industrial automation and transportation management. The company possesses a large portfolio of vendors that...

We are looking for a highly motivated and ambitious Retail Sales Advisor to join our team. This role provides a unique opportunity to gain hands-on experience in sales, marketing, and customer service.Key Responsibilities:Sales & Marketing: Learn about sales strategies, client relationship management, and marketing initiatives to drive business growth.Data...

Hiring For Domestic Voice-Property SalesAbout the process:This is a post- sales customer support voice process for properties. The role involves interacting with customers who have already purchased properties.Roles & Responsibilities:Handling Inbound and Outbound calls.Willing to work in post-sales.Excellent communication in ENGLISH & HINDI is...

About our client: Revolutionizes the Digital On boarding and helps banks build multiproduct customer journeys onthego without writing a single line of code. Title: Sr. Sales Director Location: MumbaiPune Requirements:Minimum 12 years of relevant experienceProven experience in sales with a focus on SAASSoftware solution selling.Strong hunter mentality with...

Company: First LivingSpaces Pvt. LtdBrand Name: YukioWebsite:Job Title:Inside Sales Associate – Pre-Sales & Customer ExperienceDepartment:Pre-SalesLocation:Marol, Andheri (East), MumbaiPurpose of the RoleThe Inside Sales Associate is responsible for engaging inbound leads, qualifying customer requirements, and driving site visits for premium managed...

General Customer Service includes post-sale non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:Call center-based customer support in response to a high volume of low complexity...